Lead, Customer Commercialization -- Pet at J.M. Smucker

Orrville, Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Packaged Goods, Pet FoodIndustries

Requirements

Bachelor’s degree
5+ years of CPG experience
Customer / sales facing experience
Proficiency in Microsoft Office
Proficiency in Spotfire, Tableau, CAS or similar platforms
Demonstrated ability to build relationships with cross-functional partners to drive business results
Demonstrated understanding of customer strategies and retail environment

Responsibilities

Run Customer & JMS Business Planning
Develop and communicate customer roles and strategies within the Strategic Business Area (SBA)
Coordinate with internal functions to drive the customer planning process
Lead key customer planning activities internally – line reviews, innovation meetings, Joint Business Planning (JBP) and Top-to-Top meetings
Assist customer teams with Customer Strategic Plan build, roll-up and review
Execute against plan and monitor results against objectives (volume, spending, profit)
Tailor business drivers to meet customer key initiatives and growth drivers
Identify demand-creating solutions for customer-specific execution with the goal of achieving SBA plans
Validate assumptions against key metrics (ROI, on strategy, etc)
Coordinate with necessary internal functions (Brand Commercialization, Revenue Growth Management, Customer Finance, Demand Planning, Customer Logistics, etc) to support key customer initiatives
Develop customer plans, budgets, and profit goals tied to JBP
Own final approval of customer specific plan
Work with Post Event Analytics/Sales Analyst to validate inputs and assumptions
Track progress against customer plan, supporting identification & action planning for risk and opportunity

Skills

Key technologies and capabilities for this role

Business PlanningCustomer StrategyJoint Business PlanningRevenue Growth ManagementDemand PlanningSales AnalyticsGTM StrategyLine ReviewsInnovation PlanningProfit Management

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The role is hybrid, requiring onsite presence a minimum of 9 days a month primarily during core weeks as determined by the Company, and possibly more as business needs require. The location is Orrville, OH, close to Cleveland/Akron.

What are the minimum requirements for this role?

Candidates need a Bachelor’s degree, 5+ years of CPG experience, customer/sales facing experience, proficiency in Microsoft Office, proficiency in Spotfire, Tableau, CAS or similar platforms, demonstrated ability to build relationships with cross-functional partners, and understanding of customer strategies and retail environment.

What is the company culture like?

The culture is bold, kind, strives to do the right thing, plays to win, and believes in a strong community that thrives together, rooted in Basic Beliefs while supporting employees' physical, emotional, and financial needs.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What additional experience would make a candidate stand out?

Prior experience and demonstrated understanding of an accrual-based trade system, along with prior experience in the pet category, would make someone successful in this role.