Retail Sales Concierge - Stealth AI Company
Atomic- Full Time
- Junior (1 to 2 years)
Candidates must possess a high school diploma or GED, along with related experience as a concierge or a strong customer service background, and the ability to work under pressure. Strong organizational skills, attention to detail, and excellent follow-through skills are also required.
The Lead Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors, and vendors, greeting and responding to resident requests and inquiries, addressing residents’ concerns in accordance with company standards, ensuring that only authorized individuals enter the building, managing multiple phone lines, assisting with resident packages and mail, creating a monthly Concierge schedule, and finding shift coverage when Concierges call out, all under the direction of the General Manager.
Operates business-class hotels and accommodations
B.F. Saul Company Hospitality Group operates a range of business-class hotels, primarily targeting business travelers while also accommodating leisure guests. They manage hotels under well-known brands like Intercontinental, Marriott, Leading Hotels of the World, Best Western, and Hilton, which helps attract a diverse clientele seeking reliable lodging. The company focuses on owning and operating these branded hotels to ensure consistent quality and service. Revenue comes from room bookings, hosting conferences and events, and offering dining and recreational services. With a dedicated team of nearly 1,400 professionals, the company emphasizes quality and teamwork in its operations, aiming to provide exceptional guest experiences.