LATAM Payments Manager at Sporty Group

São Paulo, State of São Paulo, Brazil

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Online Gaming, Sports Betting, EntertainmentIndustries

Requirements

Bachelor’s degree in Finance, Business, Risk Management, or related field
3–5 years of experience in payment or financial operations within fintech, e-commerce, or related sectors
Fluent in English; proficiency in Portuguese and/or Spanish is a strong advantage
In-depth understanding of payment systems and funds flows
Experience working with payment gateways and PSPs; transaction monitoring experience is a plus
Strong analytical mindset with the ability to interpret data and derive actionable insights
Excellent communication and interpersonal skills to collaborate across internal teams and external partners
Demonstrated ability to lead projects and manage multiple priorities in a fast-paced, remote environment

Responsibilities

Oversee and improve end-to-end payment processes, including deposits, withdrawals, refunds, reconciliations, and customer queries
Manage and collaborate with local payment providers and banks to ensure optimal service and resolution of complex transaction issues
Monitor transactions in real time to detect, investigate, and respond to suspicious or fraudulent activity - including direct engagement and interaction with customer queries/tickets
Continuously evaluate payment workflows to identify and execute process optimizations that improve speed, reduce cost, and minimize errors
Analyze customer payment behavior and trends to recommend new payment methods or improvements to existing ones
Lead operational enhancements through new workflows, SOPs, and process automation to support scalable growth
Oversee the integration of new payment technologies and solutions, ensuring seamless deployment with minimal user impact
Ensure full compliance with relevant regulations and industry standards, updating policies and procedures as needed
Be available for emergency response during system downtimes or critical failures to ensure rapid resolution and continuity

Skills

Payment Operations

Transaction Monitoring

Fraud Detection

Reconciliations

Process Optimization

Payment Providers Management

Data Analysis

Customer Query Resolution

Compliance

Workflow Enhancements

Sporty Group

Sports app for news, scores, streaming

About Sporty Group

Sporty.com is a sports app designed for sports enthusiasts, offering features such as sports news, live football scores, live streaming, sports odds, and interactive chat. Users can follow, like, share, and watch sports content without any cost or advertisements, creating a seamless experience. The app targets sports fans who want real-time information and community engagement. Unlike competitors, Sporty.com provides free access to its services, aiming to build a large user base that can be monetized through partnerships and sponsorships in the future. The goal of Sporty.com is to enhance the sports viewing experience while fostering a loyal community of sports fans.

Campbell, CaliforniaHeadquarters

2013Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, EntertainmentIndustries

51-200Employees

Benefits

Quarterly Bonus

Flexible Work Hours

Paid Vacation

Annual Company Retreat

Risks

Resource allocation to Sociable Soccer may divert focus from Sporty.com's core offerings.

Technical integration of Sociable Soccer may affect user experience on Sporty.com.

Unified login system poses potential cybersecurity risks if not properly managed.

Differentiation

Sporty.com offers a free, ad-free sports app experience, unlike many competitors.

The app provides interactive features like chats with football legends, enhancing user engagement.

Sporty.com integrates live scores, streaming, and sports news in one seamless platform.

Upsides

Acquisition of Sociable Soccer expands Sporty Group's reach into the gaming sector.

Partnerships with sports organizations enhance content and provide monetization opportunities.

Growing demand for real-time sports information boosts Sporty.com's user base.

Land your dream remote job 3x faster with AI

Try Jobo Free