Knowledge Base Manager - USA East Coast Remote Based
Aircall- Full Time
- Junior (1 to 2 years)
As a Knowledge and Training Specialist in the Member Care Department, you will be instrumental in designing and delivering comprehensive training programs and managing knowledge resources. This role focuses on empowering both frontline team members and operational leaders through structured learning, ensuring exceptional member experiences. You will also own and optimize the knowledge management system, ensuring information remains accurate, accessible, and aligned with evolving business needs.
Affordable health insurance with price transparency
Sidecar Health provides health insurance plans that focus on affordability and transparency, including options compliant with the Affordable Care Act (ACA). The company allows members to see average cash prices for medical services upfront, helping them make informed decisions and avoid unexpected costs. Revenue is generated through member premiums, which cover medical expenses, while also benefiting from the difference between negotiated cash prices and premiums. Sidecar Health's goal is to empower members to take control of their healthcare expenses with straightforward and cost-effective insurance options.