Humana

Senior Learning Design Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Education & TrainingIndustries

Senior Learning Design Professional

Employment Type: Full-time Location Type: Remote Salary: [Salary information not provided]

Position Overview

Become a part of our caring community and help us put health first. The Senior Learning Design Professional uses instructional design, cognitive psychology, and adult learning theory to determine the appropriate solution to a knowledge or performance gap. This role involves moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

  • Analyzes content, organizes content, designs and develops solutions.
  • Writes storyboards, scripts, performance support materials, mobile learning content, and manuals.
  • Analyzes learning needs and partners with subject matter experts to gather input for course content.
  • Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
  • Ensures course materials are current and relevant to training needs.
  • Tracks and analyzes the effectiveness of training programs by examining learners’ satisfaction levels, proficiency testing, and job performance improvement.
  • Regularly utilizes new technology and concepts.
  • Provides instruction and guidance to Facilitators.
  • Utilizes social media and collaborative tools to facilitate learning.
  • Plans, organizes, and develops training curriculum, materials, job performance aids, and programs to meet specific training needs.
  • Uses consultative skills to complete projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
  • Begins to influence department’s strategy.
  • Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
  • Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

  • Bachelor's degree
  • 5 or more years of design and development experience
  • Experience with one or more of the following learning software: Storyline, Camtasia, Articulate 360 and/or Vyond
  • Prior experience leading projects, consulting with the customer, determining the appropriate learning intervention, and determining appropriate delivery methodology.
  • Experience evaluating the effectiveness of learning content

Desired Qualifications

  • Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
  • Experience with Epic system and Tapestry environment
  • Work experience in a health care and/or Insurance setting

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours: 40 Pay Range: [Pay range information not provided]

Skills

Instructional Design
Cognitive Psychology
Adult Learning Theory
Content Analysis
Storyboarding
Scriptwriting
Performance Support
Mobile Learning
Manual Development
Needs Analysis
Assessment Design
Training Evaluation
Technology Adoption
Social Media
Collaborative Tools
Curriculum Development
Facilitation
Consultative Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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