Kitchen Assistant (Sur La Table) at CSC Generation

Albany, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

1 year retail sales experience (preferred)
1 year food prep and/or kitchen operations experience (preferred)
Valid Food Handlers and/or Food Managers Certification
Must be at least 21 years old
Familiarity with MS Office Suite (Word, Excel, Outlook)
Ability to communicate verbally and work cooperatively with employees and customers
Ability to remain in a stationary position for up to 3 hours at a time
Ability to move about the workplace coaching and directing class participants or while selling to customers
Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment
Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques
Ability to work a varied schedule including nights and weekends as business dictates
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work
Regular and predictable attendance
Ability to ascend/descend ladders in order to retrieve and/or move merchandise
Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs

Responsibilities

Provides an exceptional customer experience according to customer service standards
Proactively seeks out and greets customers
Supports an exceptional cooking class experience at every class by acting as an extension of the instructor
Reinforces and supports the techniques being presented in class
Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary
Works as a part of a high-performing team to achieve store’s sales plan
Strives to achieve individual and/or class sales goals
Consistently follows all Sur La Table policies and standard operating procedures (SOPs)
Shares product assortment and services such as gift registry and cooking classes with customers
Demonstrates products upon request of a customer or as directed by a manager
Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor
Washes dishes, cleans kitchen and preps kitchen for classes
Accurately records time worked according to SLT policy
Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office
May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks
Additional responsibilities as assigned by Resident Chef

Skills

Customer Service

Cooking

Kitchen Preparation

Dishwashing

Product Knowledge

Sales Support

Team Collaboration

Verbal Communication

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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