Keyholder - Brookfield Place at Warby Parker

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Professional retail experience at a customer-focused company
6+ months in a management position
Exceptional interpersonal and communication skills
Ability to adapt quickly under pressure
Entrepreneurial spirit and a proactive approach
Passion for helping customers and teammates
Innovative problem-solving skills
Self-motivated and driven to be a top performer
Positive and energetic attitude
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

Communicate Warby Parker’s values and brand philosophy to customers
Promote an efficient, inclusive, and service-minded retail environment
Demonstrate exceptional product knowledge and offer style advice
Dream up innovative ways to reinvent the glasses-shopping experience
Lead selling operations and front-of-house operations when a manager is unavailable
Conduct team touch-bases
Open and close the store
Foster an inclusive culture by treating customers and colleagues with respect

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceTeam LeadershipStore OperationsProduct KnowledgeSales SupervisionCommunication SkillsProblem Solving

Questions & Answers

Common questions about this position

What is the salary for the Keyholder position?

The hourly salary range is $20 - $23 USD. Compensation may vary based on experience and location, and the role is eligible for a cash bonus discussed during the application process.

Is this Keyholder role remote or onsite?

This is an onsite position at Brookfield Place.

What skills and experience are required for the Keyholder role?

Requirements include professional retail experience at a customer-focused company, 6+ months in a management position, exceptional interpersonal and communication skills, ability to adapt under pressure, and an entrepreneurial spirit.

What benefits does Warby Parker offer for this position?

Benefits include health, vision, and dental insurance, life and AD&D insurance, paid time off, paid holidays, retirement savings plan with company match, parental leave, short-term disability, EAP, bereavement leave, optical education reimbursement, snack pantry, and more.

What makes a strong candidate for the Keyholder position at Warby Parker?

Strong candidates have professional retail experience, 6+ months in management, exceptional communication skills, adaptability under pressure, an entrepreneurial spirit, passion for helping customers and teammates, innovative problem-solving, and a positive energetic attitude.

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters

2010Year Founded

$842.9MTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Parental Leave

Short-term Disability

Employee Assistance Program

Bereavement Leave

Optical Education Reimbursement

Snack Pantry

Risks

Competition from online retailers like Zenni Optical could erode market share.

Expansion into physical stores may increase operational costs and financial strain.

Supply chain disruptions could impact Warby Parker's inventory levels.

Differentiation

Warby Parker offers a unique Home Try-On program for customer convenience.

The company combines affordability with high-quality, stylish eyewear products.

Warby Parker's social mission enhances its brand reputation and customer loyalty.

Upsides

Increased demand for blue light lenses boosts Warby Parker's sales potential.

Growing ethical consumerism aligns with Warby Parker's social mission, enhancing brand value.

AR technology can improve Warby Parker's Home Try-On program, reducing return rates.

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