Keyholder - Brookfield Place at Warby Parker

New York, New York, United States

Warby Parker Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Professional retail experience at a customer-focused company
  • 6+ months in a management position
  • Exceptional interpersonal and communication skills
  • Ability to adapt quickly under pressure
  • Entrepreneurial spirit and a proactive approach
  • Passion for helping customers and teammates
  • Innovative problem-solving skills
  • Self-motivated and driven to be a top performer
  • Positive and energetic attitude
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy to customers
  • Promote an efficient, inclusive, and service-minded retail environment
  • Demonstrate exceptional product knowledge and offer style advice
  • Dream up innovative ways to reinvent the glasses-shopping experience
  • Lead selling operations and front-of-house operations when a manager is unavailable
  • Conduct team touch-bases
  • Open and close the store
  • Foster an inclusive culture by treating customers and colleagues with respect

Skills

Retail Sales
Customer Service
Team Leadership
Store Operations
Product Knowledge
Sales Supervision
Communication Skills
Problem Solving

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters
2010Year Founded
$842.9MTotal Funding
IPOCompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
Parental Leave
Short-term Disability
Employee Assistance Program
Bereavement Leave
Optical Education Reimbursement
Snack Pantry

Risks

Competition from online retailers like Zenni Optical could erode market share.
Expansion into physical stores may increase operational costs and financial strain.
Supply chain disruptions could impact Warby Parker's inventory levels.

Differentiation

Warby Parker offers a unique Home Try-On program for customer convenience.
The company combines affordability with high-quality, stylish eyewear products.
Warby Parker's social mission enhances its brand reputation and customer loyalty.

Upsides

Increased demand for blue light lenses boosts Warby Parker's sales potential.
Growing ethical consumerism aligns with Warby Parker's social mission, enhancing brand value.
AR technology can improve Warby Parker's Home Try-On program, reducing return rates.

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