Key Account Representative at Sysco

Calgary, Alberta, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Distribution, SalesIndustries

Requirements

Minimum of 2 years’ experience in sales
Completion of post-secondary education or equivalent experience; CPSA designation is preferred
Proven ability to cultivate relationships and grow sales
Strong financial and business acumen and ability to properly plan and execute business plans
Demonstrated skills in the area of consultative selling, networking and negotiations
Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
Ability to understand and manage compliance to contracts
Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
Valid driver’s license in good standing with access to a vehicle is required

Responsibilities

Deliver the sales targets established in a detailed account plan
Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts
Engage Experts to improve closed/won sales performance
Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle
Research customer business needs and develop a mix of products and services to meet these needs
Manage pipeline of penetration opportunities leveraging analytically generated product recommendations
Understand Customer contracts and enforce compliance mutually
Track expiring contracts and participate in building of new Master Service Agreement
Offer value-added services to Customers as needed to help support growth and Customer loyalty
Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service
Answer customer’s questions about products, prices, availability and product uses
Provide product information and practical training to customer personnel
Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)
Participate in company functions, customer visits and customer events
Attend and participate in general sales and district meetings
Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data
Actively utilize Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files
Comply with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met
Work safely with minimal environmental impact and understand the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor
Understand that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present
Perform other duties as assigned

Skills

sales

account management

CRM

pipeline management

sales forecasting

customer relationship management

product knowledge

contract management

market analysis

business development

food safety

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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