Key Account Manager ANZ - Microbiology at Thermo Fisher Scientific

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Microbiology, Pharmaceutical, ClinicalIndustries

Requirements

Bachelor's degree in Microbiology, Life Sciences, or a related field. Advanced degree preferred
Minimum of 5 years of experience in sales or account management within the microbiology, clinical, pharmaceutical, and applied markets
Proven track record of managing key accounts and achieving sales targets
Strong understanding of microbiology products and applications
Excellent communication, negotiation, and interpersonal skills
Ability to work independently and as part of a team
Proficiency in CRM software and Microsoft Office Suite
Willingness to travel as required

Responsibilities

Develop and maintain strong relationships with key accounts across clinical, pharmaceutical, and applied markets
Serve as the primary point of contact for key accounts, addressing their needs and ensuring customer satisfaction
Develop and implement strategic account plans to achieve sales targets and business objectives
Identify and pursue new business opportunities within existing key accounts and potential new clients
Conduct regular meetings with key accounts to review performance, address concerns, and identify opportunities for growth
Collaborate with the strategic partnerships team to develop and execute sales strategies and campaigns
Stay up-to-date with industry trends, market developments, and competitor activities
Maintain a deep understanding of the company's microbiology products and services
Provide technical support and product training to key accounts as needed
Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience
Communicate customer feedback and market insights to relevant departments to drive product and service improvements
Prepare and present regular reports on account performance, sales activities, and market trends
Utilize CRM tools to manage and track customer interactions, sales activities, and account information
Ensure accurate and timely documentation of all account-related activities and communications

Skills

Key technologies and capabilities for this role

MicrobiologySalesAccount ManagementCRMStrategic PlanningMarket AnalysisCustomer Relationship ManagementProduct Training

Questions & Answers

Common questions about this position

What compensation is offered for this Key Account Manager role?

The position offers a competitive salary and performance-based bonuses.

What benefits are provided in this role?

A comprehensive benefits package is offered, including health, dental, and vision insurance.

Is this Key Account Manager position remote or office-based?

This information is not specified in the job description.

What qualifications and skills are required for this position?

A Bachelor's degree in Microbiology, Life Sciences, or related field (advanced degree preferred), minimum 5 years of sales or account management experience in microbiology markets, proven track record in managing key accounts, strong microbiology product knowledge, and excellent communication, negotiation, and interpersonal skills are required.

What is the work environment like at Thermo Fisher Scientific?

The company offers a supportive and collaborative work environment.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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