Senior Manager, CRM Systems Administration
Axsome Therapeutics IncSalary not specified
- Full Time
- Senior (5 to 8 years)
$45,000 – $65,000Compensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare Technology, CRM SoftwareIndustries
Requirements
Candidates should possess previous experience, even brief, with any CRM system such as Veeva, OCE, or Salesforce, and demonstrate an understanding of the core logic and functionalities of CRMs, including data management, automation, and segmentation. They should also exhibit excellent communication skills, a team-oriented attitude, and a proactive approach to problem-solving.
Responsibilities
The Junior CRM Specialist will be involved in the daily management of the company’s CRM, supporting the configuration of new workflows and processes, analyzing performance data and generating reports for the team, and collaborating with marketing, sales, and customer service teams to ensure proper CRM usage. They will also support the implementation of optimization strategies to enhance the customer experience, train and support internal users on CRM effectiveness, and contribute to the overall achievement of business goals.
Skills
CRM
Salesforce
Veeva
OCE
Data Management
Automation
Segmentation
Reporting
Workflow Configuration
Customer Experience
IQVIA
Advanced analytics and clinical research services
About IQVIA
IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.
Durham, North CarolinaHeadquarters
1998Year Founded
$3,526MTotal Funding
POST_IPO_EQUITYCompany Stage
Cybersecurity, Biotechnology, HealthcareIndustries
10,001+Employees