Customer Success Manager
Uplift60,000 - 80,000 USD/year
- Full Time
- Mid-level (3 to 4 years), Junior (1 to 2 years)
$45,000 – $65,000Compensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Advertising Technology, Marketing TechnologyIndustries
Requirements
Candidates should possess at least 2 years of experience in Real Time Bidding/programmatic expertise, including experience with DSPs, Ad Networks, Google Tag Manager (GTM), Google Ad Words, and Facebook Ads. They should have proven success in managing client relationships and delivering service excellence, along with a focus on retaining accounts and growing revenue. Strong communication, critical thinking, and analytical skills are required, as well as familiarity with the latest digital advertising trends and ideas.
Responsibilities
The Junior Client Success Manager will act as the main point of contact for their client portfolio, advising clients on effective campaign strategies within the StackAdapt platform and ensuring campaign success through regular reporting, strategic recommendations, and optimizations. They will also onboard new clients, provide training and support, resolve customer inquiries, assist in creating support documentation, and drive retention and growth by maximizing client usage of StackAdapt’s capabilities.
Skills
Real Time Bidding
Programmatic
DSPs
Ad Networks
Google Tag Manager
Google AdWords
Facebook Ads
Client Relationship Management
Service Excellence
Communication
Critical Thinking
Analytical Skills
Digital Advertising Trends
StackAdapt
Programmatic advertising and digital marketing platform
About StackAdapt
StackAdapt specializes in programmatic advertising, which uses software to automate the buying of digital ads. The company provides a platform that enables businesses to run display, video, and native advertising campaigns efficiently. Its main product is a Demand Side Platform (DSP) that allows advertisers to purchase digital ad space in real-time, ensuring that ads reach the right audience at the right moment. Unlike many competitors, StackAdapt does not require monthly minimum spending, giving clients flexibility in their advertising budgets. The company also offers a Creative Studio to help clients enhance their ad content for better results. StackAdapt is particularly recognized for its expertise in native advertising, boasting the largest scale in the industry with numerous integrations and partnerships. The goal of StackAdapt is to empower agencies and brands to maximize their digital advertising efforts through a comprehensive and flexible platform.
Key Metrics
Toronto, CanadaHeadquarters
2014Year Founded
$4.2MTotal Funding
SERIES_BCompany Stage
Consumer Software, EntertainmentIndustries
1,001-5,000Employees