Deliveroo

Junior Account Manager (Greenwich, Dulwich, Croydon, Kingston)

London, England, United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Delivery, RetailIndustries

Requirements

Candidates should have at least 2 years of experience in account management, commercial, or growth teams, possess effective relationship-building and communication skills (face-to-face, via phone, or email), demonstrate strong commercial acumen and data analysis skills, be results-oriented with a track record of achieving targets, be a self-starter, hard worker, and well-organized with the ability to take initiative and solve problems.

Responsibilities

The Junior Account Manager will maintain and grow relationships between Deliveroo and restaurant partners, drive restaurant performance through data analysis and industry knowledge, negotiate contracts and terms of partnership, liaise with operations teams to improve operations, work with marketing teams to launch campaigns, innovate and present new ideas to increase Deliveroo’s growth, develop and implement growth strategies for cities, and serve as a local expert for assigned zones.

Skills

Relationship Building
Communication
Commercial Acumen
Data Analysis
Negotiation
Problem-Solving
Strategic Thinking
Growth Strategy

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

Key Metrics

London, United KingdomHeadquarters
2013Year Founded
$1,569.6MTotal Funding
IPOCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
5,001-10,000Employees

Benefits

Health Insurance
Paid Vacation
Parental Leave
Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.
Rising operational costs due to inflation may impact profit margins.
Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.
The company partners with non-food brands, expanding beyond traditional food delivery.
Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.
Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.
AI integration enhances delivery efficiency and reduces operational costs.

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