Job Scheduling Coordinator (AU Repair and Maintenance, WFH)

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: P50,000-P60,000 (Monthly Package)
• Schedule: Monday – Friday (05:00 AM - 02:00 PM AEST)

This role involves providing comprehensive operational support to a window and door repair, replacement, and safety compliance company in Sydney, New South Wales. The position requires meticulous data management, customer interaction, and scheduling to ensure smooth workflows and client satisfaction.

Requirements

• 5 years + of experience in data management, operational support, or a related field, preferably within the service or construction industry.
• Proven ability to organize and manage data efficiently, with exceptional attention to detail to ensure accuracy in job detail cards and client presentations.
• Strong verbal and written communication skills, with experience in handling customer inquiries, managing job bookings, and collaborating with internal teams.
• Familiarity with job management systems (e.g., Ascora, SimPRO) for scheduling and tracking jobs.
• Proficiency in standard office software, particularly Excel.
• Phone systems experience (Zendesk, Ring Central, 3cx, etc).
• Demonstrated ability to provide operational support and proactively identify issues, ensuring smooth workflows and effective collaboration with business managers and team members.

Responsibilities

• Organize, review, and edit data from job detail cards submitted by field technicians, ensuring accurate and professional presentation for clients.
• Extract and summarize key details from job detail cards for the accounting and quotation teams.
• Handle incoming calls, respond to emails, and manage job bookings.
• Schedule jobs for field technicians using our job management system.
• Maintain an organized schedule of works for on-field technicians.
• Provide operational support to business managers and other team members.
• Assist with ad-hoc marketing tasks as needed.

Company Information & Benefits

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Benefits & Perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

Client Information: The client is a leader in window and door repair, replacement, and safety compliance in Sydney, New South Wales, working with a diverse client base including strata, real estate, government, and individual homeowners.

Additional Details

• Employment Type: Full-time
• Workplace: Remote
• Language: English
• Department: Administration & Office Support
• Published: 2025-06-02

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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