Connectly

Job Scheduling Coordinator (AU Repair and Maintenance, WFH)

Philippines

$60,000 – $720,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Construction, Service IndustryIndustries

Requirements

Candidates are required to possess at least five years of experience in data management, operational support, or a related field, ideally within the service or construction industry, along with proven ability to organize and manage data efficiently and maintain exceptional attention to detail. Strong verbal and written communication skills, including experience handling customer inquiries and managing job bookings, are also necessary, as is familiarity with job management systems such as Ascora or SimPRO and proficiency in standard office software, particularly Excel. Experience with phone systems like Zendesk, Ring Central, or 3cx is preferred.

Responsibilities

The Job Scheduling Coordinator will organize, review, and edit data from job detail cards, ensuring accurate and professional presentation for clients; extract and summarize key details for accounting and quotation teams; handle incoming calls and manage job bookings; schedule jobs for field technicians using the job management system; maintain an organized schedule of works; provide operational support to business managers and team members; and assist with ad-hoc marketing tasks as needed.

Skills

Data Management
Operational Support
Job Scheduling
Job Management Systems (Ascora, SimPRO)
Excel
Customer Service
Communication Skills
Phone Systems (Zendesk, Ring Central, 3cx)

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

Key Metrics

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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