Jnr Medical Billing Representative (USA Healthcare/ABA Therapy) - EST (Remote) at A1M Solutions

South Africa

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

Healthcare, ABA Therapy, BPOIndustries

Requirements

Strong attention to detail with a methodical and analytical approach to problem-solving
Excellent verbal and written English communication skills
Proficient in Microsoft Office Suite
Experience in BPO environments or working with US clients (added benefit)
Experience in medical billing, insurance processing, or revenue cycle management
Ability to remain patient, empathetic, and professional in all customer interactions
Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability
Reliable power backup to manage load shedding or outages
Availability for working hours: Sunday to Thursday from 16:00 to 01:00 (SA Time), including South African and U.S. public holidays

Responsibilities

Prepare and submit insurance claims accurately and within required timelines
Enter billing and service data into billing systems with high attention to detail
Verify session notes, timesheets, and required documentation before claim submission
Review all service and therapist documentation for completeness and accuracy
Report any missing or incorrect information to the appropriate team member
Track claim statuses and follow up on pending, denied, or returned claims
Assist in identifying basic errors or discrepancies that could cause claim rejection
Maintain accurate and up-to-date records of claim progress
Support the billing team in resolving simple billing errors and coding issues
Request additional information from internal teams when needed
Communicate clearly with internal colleagues and US-based teams when clarification is required
Provide routine updates on claim progress, trends, or recurring issues
Meet all deadlines and follow required billing workflows
Adhere to US healthcare billing standards and company policies
Maintain strict confidentiality and comply with HIPAA guidelines

Skills

Key technologies and capabilities for this role

Medical BillingInsurance ClaimsClaim ProcessingBilling SystemsDocumentation ReviewABA Therapy BillingHealthcare Billing

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position.

What are the working hours for this role?

The working hours are Sunday to Thursday from 16:00 to 01:00 SA Time, and the role requires working on both South African and U.S. public holidays.

What skills are required for this Junior Medical Billing Representative role?

Strong attention to detail with a methodical and analytical approach to problem-solving, and excellent verbal and written English communication skills are required.

What internet and power requirements are needed for this remote job?

A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory, along with reliable power backup to manage load shedding or outages.

What makes a strong candidate for this position?

Candidates with strong attention to detail, a methodical and analytical approach to problem-solving, and excellent verbal and written English communication skills will stand out, especially those who can meet the strict remote setup requirements.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees