IT Manager at Highwire

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing Communications, B2B Technology, Healthcare, Cybersecurity, Energy, Financial ServicesIndustries

Requirements

At least 5-7 years’ experience in an IT Support role, preferably in an agency
Able to script or code in at least 1 popular coding language
Demonstrated expertise in managing enterprise IT systems, SaaS/Cloud, and IT infrastructure, including Google Workspace, Slack, Zoom, CrowdStrike, Okta, Jamf, KnowBe4, Adobe Creative Cloud, and AWS services
Familiar with AI technologies
Understanding of IT processes, governance, and compliance requirements
Outstanding leadership, problem-solving, and decision-making skills

Responsibilities

Partner with the Chief Technology Officer to implement and elevate the agency’s IT strategy to align with business objectives and drive growth
Serve as technical escalation point within the agency
Manage and develop agency IT Support
Implement, drive user adoption, and ensure best usage of new technologies within the agency
Manage networking and cloud infrastructure within agency
Ensure infrastructure and endpoint asset management, including refresh cycles, vulnerability management, and patching/updates, are maintained per the agency's cybersecurity policies
Help drive and inform next-generation technology development
Assist with selection and implementation of agency technology initiatives
Oversee the design, maintenance, and security of key infrastructure, ensuring reliable and efficient operations
Lead the planning, execution, and delivery of IT projects, including resource allocation, budget management, and timeline adherence
Cultivate a high-performing IT team by recruiting, mentoring, and managing staff to achieve departmental goals
Identify opportunities to improve operational efficiency through technology innovations and process enhancements
Monitor and mitigate risks related to cybersecurity and data protection, safeguarding the organization’s assets and information

Skills

IT Infrastructure

IT Project Management

Technology Management

Operational Excellence

Team Management

Highwire

Public relations for disruptive technology companies

About Highwire

Highwire provides specialized public relations services aimed at helping disruptive companies, particularly in the technology sector, communicate effectively. The agency utilizes its background in journalism and its strategic location in Silicon Valley to craft tailored communication strategies that resonate with target audiences. Highwire's services include media relations, content creation, crisis communication, and strategic consulting, all designed to meet the unique needs of each client. What sets Highwire apart from its competitors is its focus on delivering measurable results and its deep understanding of the fast-paced tech industry. The company's goal is to create meaningful business outcomes for its clients by ensuring their messages are effectively conveyed in a complex media landscape.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$1.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

ConsultingIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Paid Parental Leave

Hybrid Work Options

401(k) Company Match

Home Office Stipend

Wellness Program

Risks

Internal restructuring from new executive appointments may disrupt service delivery.

Integration challenges from acquisitions could lead to operational inefficiencies.

Departure of key personnel may result in loss of client relationships.

Differentiation

Highwire specializes in PR for disruptive tech companies, leveraging Silicon Valley's innovation hub.

The firm integrates journalism roots with strategic PR, offering tailored communication strategies.

Highwire's focus on AI and robotics positions it as a leader in tech PR.

Upsides

Growing demand for AI-driven PR strategies enhances Highwire's service offerings.

Acquisitions like Candor Content expand Highwire's digital marketing capabilities.

Strategic location in the Bay Area offers access to emerging tech sectors.

Land your dream remote job 3x faster with AI

Try Jobo Free