ISO Assistant General Manager at Advance Auto Parts

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

Knowledge to review and analyze P&L statement
ASE P2 certified or ASE ready equivalent (ASE certification preferred, but not required)
Parts and automotive system knowledge skills
Working knowledge of automotive systems preferred
Ability to execute and train advanced solution, project, and product quality recommendations
Ability to source from numerous places including special order, FDO, second source, etc
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and upper management
Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality, and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings, and weekends as needed
High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred
2-3 years of experience managing a team of 10–20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
Physical ability to walk/stand predominantly, talk/hear, use hands/fingers, reach, climb/balance, stoop/kneel/crouch/crawl; lift/move up to 50 pounds frequently and 100 pounds occasionally; specific vision abilities (close, distance, color, depth perception, adjust focus)
Ability to work in environment occasionally involving outside weather, moving mechanical parts, high places, chemicals, electrical shock risk, explosives, vibration, and moderate noise

Responsibilities

Provide GAS3 selling experience for DIY and DIFM customers
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Weekly scheduling process