Investigator - Operations

India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Security, BiotechnologyIndustries

Requirements

Candidates must be based in India or nearby regions and available to work EST hours, possessing 5-10 years of experience in operations, quality assurance, or similar roles. Proficiency in Google Sheets and online task tracking is essential, along with excellent English communication skills, the ability to focus on repetitive, detail-heavy tasks, and a self-motivated, reliable nature suitable for a remote setting. Prior experience in content moderation, surveillance, or investigative work, as well as familiarity with video management or audit platforms, are considered bonus points.

Responsibilities

The Investigator will review and analyze video footage from grocery stores to detect potential suspicious behavior and submit clear, concise reports using internal documentation tools. They will work approximately 8 hours per day processing large volumes of footage with high accuracy, track daily output, and maintain organized logs using Google Sheets. The role also involves daily communication with team leads for alignment and clarification, adherence to established SOPs while identifying workflow improvements, and maintaining strong attention to detail and consistency in identifying reportable incidents. Contributing ideas to improve accuracy, efficiency, and data integrity across processes is also a key responsibility.

Skills

Video analysis

Loss prevention

Google Sheets

Quality Assurance

Operations

Reporting

Data analysis

Attention to detail

Communication

Panopto

Video management and streaming solutions provider

About Panopto

Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.

Seattle, WashingtonHeadquarters

2007Year Founded

$47.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, EducationIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging competitors offering similar features at lower costs threaten Panopto's market share.

Rapid AI advancements may outpace Panopto's current capabilities, risking obsolescence.

Reliance on AWS Marketplace poses risks if AWS policies or pricing change negatively.

Differentiation

Panopto offers AI-powered video management solutions for education and enterprise sectors.

The platform integrates seamlessly with Learning Management Systems for enhanced educational experiences.

Panopto's certification of third-party hardware enhances its ecosystem of compatible tools.

Upsides

Growing demand for AI-driven video analytics in education boosts Panopto's market potential.

Expansion into AWS Marketplace simplifies procurement and deployment for enterprise customers.

Localized content hosting, like Japan cloud hosting, meets regional compliance needs.

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