International Operations - P2P at Binance

Nairobi, Nairobi, Kenya

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, Blockchain, FintechIndustries

Requirements

Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field
2+ years of experience in P2P operations, marketplace operations, crypto exchanges, fintech, banking, or payment platforms
Strong understanding of LATAM’s crypto landscape, including major markets, regulations, and user behaviors
Analytical mindset with proficiency in Excel, SQL, or data visualization tools
Ability to operate in a fast-paced, high-pressure environment with attention to detail and a sense of ownership
Fluency in English (required); additional languages (Spanish, Portuguese, or Chinese) are an advantage

Responsibilities

Monitor daily P2P platform performance across LATAM, including liquidity, order success rates, disputes, and user behavior
Identify operational bottlenecks and propose data-driven solutions to improve platform efficiency and user experience
Coordinate with risk and compliance teams to ensure safe marketplace operations and adherence to local regulatory requirements
Execute operational workflows such as merchant vetting, transaction monitoring, quality review, and policy enforcement
Analyze P2P market trends, pricing dynamics, payment methods, and competitive landscape across LATAM markets
Support merchant ecosystem development: onboarding, performance tracking, incentive programs, and quality improvements
Ensure balanced liquidity across key fiat pairs and payment channels for multiple LATAM countries
Build dashboards, reports, and performance metrics to track LATAM P2P market conditions and internal KPIs
Monitor key indicators such as spread competitiveness, completion rate, cancellations, and fraud patterns
Provide periodic business insights to internal teams, contributing to strategy and roadmap decisions
Work closely with the product team to communicate regional needs, test new P2P features, and support local rollout
Partner with marketing and community teams on regional campaigns, payment method expansion, and user education
Collaborate with customer support and dispute resolution teams to ensure efficient handling of user cases

Skills

Key technologies and capabilities for this role

P2PFiatLiquidity ManagementRisk MitigationComplianceTransaction MonitoringData AnalysisMarket AnalysisMerchant OnboardingOperational ExcellenceRegulatory Adherence

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a full-time remote position.

What experience is required for this role?

Candidates need a Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field, plus 2+ years of experience in P2P operations, marketplace operations, crypto exchanges, fintech, banking, or payment platforms.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the team like at Binance for this role?

You'll join the Big Fiat team, which includes P2P and Fiat, dedicated to revolutionizing global transactions and financial management while making crypto accessible for everyone as part of a dynamic team driving the future of digital payments and fintech.

What makes a strong candidate for this International Operations - P2P role?

A strong candidate will have a relevant Bachelor’s degree and at least 2 years of hands-on experience in P2P or marketplace operations, ideally in crypto, fintech, or payments, with the ability to monitor performance, analyze trends, and collaborate across teams in the LATAM region.

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters

2017Year Founded

$9.7MTotal Funding

SERIES_ACompany Stage

Crypto & Web3, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Competitive salary

Option to be paid in crypto

Health insurance

Flexible working hours

Remote work for many roles

Company sponsored holidays

Learning and development programs

Free language classes

Relocation support

International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.

Allegations of internal misconduct may lead to legal complications for Binance.

Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.

It is the largest crypto exchange by trade volume, serving over 166 million users.

Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.

Increased interest in Layer 2 solutions could boost Binance's trading volume.

Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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