Intern- Customer Success at Symbotic

New Braunfels, Texas, United States

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Not SpecifiedCompensation

InternshipExperience Level

Full TimeJob Type

UnknownVisa

Supply Chain, Robotics, Warehouse Automation, TechnologyIndustries

Requirements

Pursuing a bachelor’s degree in data analytics, business, engineering, or a related field
Strong analytical skills, especially in handling and interpreting large data sets with accuracy and attention to detail
Familiarity with Microsoft Excel, Python, and SQL is a plus
Great communication and listening skills, with the ability to build effective working relationships
Teamwork-oriented with a customer-focused mindset
Solution-focused mindset, with a proactive approach to identifying issues and implementing effective, data-driven solutions
Valid driver’s license and the ability to drive and/or fly to client and other customer locations (likelihood of 3 trips over the internship)
Ability to work at heights of up to 45 feet, within restrictive areas of 24 inches, stand, climb or balance, stoop, kneel, crouch, or crawl
Ability to regularly lift and/or move up to 50 pounds
Compliance with all safety requirements and protocols, including Lock out tag out and fall protection
Capability to work approximately 25% of the time on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection)
Ability to climb steep stairs, walk up and down stairs, navigate near high railings, and work in temperatures ranging from 105° to 32° Fahrenheit

Responsibilities

Analyze large data sets to find ways to improve system performance at specific sites and across the network
Work with team members from engineering, operations, and technology to create and implement plans for better system performance in areas such as automated inbound, automated outbound, lift systems, and more
Learn how to build and track KPIs and metrics, using data insights to enhance people, processes, and systems
Collaborate on cross-functional initiatives aimed at improving systems and solving ongoing challenges
Troubleshoot issues and support the performance of Symbotic’s automated systems
Prepare and optimize new Symbotic systems for customers alongside experienced team members across departments

Skills

Excel

Python

Data Analysis

KPI Tracking

Metrics

Problem Solving

Troubleshooting

Symbotic

Develops robotics and software for supply chains

About Symbotic

Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.

Wilmington, DelawareHeadquarters

2007Year Founded

$607.5MTotal Funding

IPOCompany Stage

Robotics & Automation, Industrial & Manufacturing, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Financial restatement and class action lawsuit may harm investor confidence and stability.

Integration challenges from OhmniLabs acquisition could divert focus from core operations.

Expansion in Georgia may face delays or cost overruns, impacting profitability.

Differentiation

Symbotic integrates proprietary robotics and software for advanced supply chain automation.

The company focuses on making supply chains faster, more efficient, and profitable.

Symbotic's acquisition of OhmniLabs expands its capabilities beyond traditional warehouse settings.

Upsides

Increased demand for warehouse automation due to e-commerce growth boosts Symbotic's market potential.

AI-driven robotics interest from major companies like Amazon enhances Symbotic's industry relevance.

Symbotic's expansion in Georgia creates 300 jobs, strengthening its operational capacity.

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