[Remote] Data Science Architect, Member Experience at Devoted Health

United States

Devoted Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, AIIndustries

Requirements

  • 7+ years as a senior technical individual contributor in data science or ML architecture roles
  • Strong background in Python and SQL, with fluency in modern data ecosystems (Snowflake, dbt, Looker)
  • Experience designing, building, and deploying machine learning models and LLM-based systems in production environments
  • Demonstrated ability to translate ambiguous business problems into technical solutions with measurable impact
  • Comfort building and optimizing scalable data pipelines, and performing deep-dive statistical and predictive analysis
  • Excellent communication skills and the ability to partner effectively with non-technical stakeholders

Responsibilities

  • Design first-class scorecards for Member Service Guides
  • Own and evolve the internal workforce management platform
  • Drive Devoted’s LLM platform infrastructure
  • Own and advance forecasting models
  • Collaborate with engineering partners to ensure scalable data pipelines and feature stores
  • Mentor and learn from peers, fostering a culture of curiosity, rigor, and speed

Skills

Key technologies and capabilities for this role

Data ScienceMachine LearningLLM EvaluationForecastingData ArchitectureData PipelinesFeature StoresBehavioral ScienceEmpathetic SupportEthical Use of Automation

Questions & Answers

Common questions about this position

What skills and experience are required for the Data Science Architect role?

Candidates need 7+ years as a senior technical individual contributor in data science or ML architecture, strong background in Python and SQL with fluency in modern data ecosystems like Snowflake, dbt, and Looker, experience designing and deploying ML models and LLM-based systems in production, ability to translate ambiguous business problems into technical solutions, comfort with scalable data pipelines and statistical analysis, and excellent communication skills.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this Data Science Architect role remote or office-based?

This information is not specified in the job description.

What is the team structure and culture like for this role?

You'll join a small, senior, high-trust group at the intersection of data science, operations, and AI infrastructure, reporting into Devoted’s Data Science team and partnering closely with Product Managers, Software Engineers, and Member Experience leaders, while mentoring and learning from exceptional peers in a culture that values curiosity, rigor, and speed.

What makes a strong candidate for this Data Science Architect position?

A strong candidate has 7+ years in senior data science or ML architecture roles, proven experience deploying ML and LLM systems in production, strong Python/SQL skills with modern data tools, and the ability to solve ambiguous problems with measurable impact while communicating effectively with non-technical stakeholders; desired experience includes member service operations or healthcare data environments.

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Comprehensive health plan
401(k) retirement plan
Generous vacation and holiday time
Lyra mental health resources
Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.
Potential regulatory changes affecting Medicare Advantage plans by CMS.
Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.
The company emphasizes preventive care with its Devoted Dollars rewards program.
Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.
The company expanded Medicare Advantage plans to eight new states in 2023.
Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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