Interim Store Manager Manchester at Ace & Tate

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Eyewear, OpticalIndustries

Requirements

Ability to lead with energy and purpose
Experience motivating teams and creating positive atmospheres
Skills in recruiting, onboarding, and training teams
Capability to track KPIs and drive sales and satisfaction goals
Proficiency in managing daily operations like scheduling and inventory
Ability to deliver standout customer service, especially in eye test journeys
Optical skills for helping customers choose frames/lenses, adjustments, and lens cutting (background in optics not required)

Responsibilities

Drive sales and motivate the team to create a positive in-store atmosphere
Recruit, onboard, and train team members with strong optical knowledge and customer care
Track KPIs and support the team in reaching sales and satisfaction goals, collaborating with HQ
Manage daily operations including scheduling, inventory, and efficient workflows
Guide customers through the eye test journey with care and expertise
Apply optical skills to help customers select frames and lenses, and perform precise adjustments and lens cutting
Lead one of the key stores during a 12-month maternity cover (40 hours full-time, on-site in Manchester)

Skills

Team Leadership

Sales Management

Recruitment

Onboarding

Training

KPI Tracking

Inventory Management

Scheduling

Customer Service

Optical Knowledge

Frame Selection

Lens Adjustments

Lens Cutting

Ace & Tate

Designs and sells stylish eyewear products

About Ace & Tate

Ace & Tate designs and sells stylish eyewear, including glasses and sunglasses, for both prescription and non-prescription needs. Their products are available directly to consumers through their website and select physical stores, allowing them to offer premium eyewear at accessible prices, starting from €125 with prescription lenses included. The company maintains a streamlined supply chain and in-house production to keep costs down. Ace & Tate stands out from competitors by focusing on sustainability, offering bio and recycled glasses, and actively working to reduce their environmental impact. Their goal is to provide fashionable, affordable eyewear while engaging customers through exclusive offers and events.

Amsterdam, NetherlandsHeadquarters

2013Year Founded

$15.2MTotal Funding

EARLY_VCCompany Stage

Social Impact, Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from brands like Warby Parker pressures market share and pricing.

Reliance on European and North American markets makes them vulnerable to economic changes.

Sustainability initiatives may increase operational costs, affecting profit margins.

Differentiation

Ace & Tate offers stylish eyewear at accessible prices, starting from €125.

The company emphasizes sustainability with bio and recycled glasses.

Ace & Tate engages customers through exclusive VIP lists for early access to designs.

Upsides

Collaborations with brands like GANNI enhance visibility and attract new customers.

Partnership with RELEX Solutions improves supply chain forecasting and replenishment.

Launch of irritation-free contact lenses meets demand for comfortable eyewear options.

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