Insurance Specialist - French market at Insurify

Amsterdam, North Holland, Netherlands

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Insurtech, FintechIndustries

Requirements

Speak and write fluent French and English and feel comfortable communicating professionally
Curious and a fast learner (no insurance knowledge needed upfront)
Service-minded and enjoy solving problems for others
Ask questions and want to understand how things work
Proactive, adaptable, and thrive in fast-moving environments
Bonus: Experience in the insurance field

Responsibilities

Be the first point of contact for customers (via email, chat, and phone)
Help customers understand coverage, claims, and policy changes
Act as the bridge between customers, products, and the insurance team
Spot recurring issues and suggest improvements based on customer insights
Take part in improving the Help Centre, FAQs, and internal knowledge base
Actively build product and insurance knowledge (with onboarding and training provided)

Skills

Key technologies and capabilities for this role

FrenchInsuranceUnderwritingDataUser ExperienceCustomer Service

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

Insify follows a pro-office approach, believing that working together face-to-face sparks creativity, builds stronger teams, and helps new joiners learn faster.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the main responsibilities of the Insurance Specialist role?

You will be the first point of contact for customers via email, chat, and phone, and help customers by empowering them to understand complex insurance simply.

What is Insify's company culture like?

Insify fosters a bold, caring culture driven by core values of grit, impact, care, and entrepreneurship, with a focus on putting people first, innovating, and building strong teams through in-person collaboration.

What makes a strong candidate for this Insurance Specialist position?

A strong candidate is excited to grow into an insurance specialist role, passionate about empowering customers, and aligned with values like grit, impact, care, and entrepreneurship in a pro-office environment.

Insurify

Digital platform for insurance comparison

About Insurify

Insurify is a digital platform that helps individuals and families compare insurance policies. Users can answer a few questions to receive real-time quotes from various insurance providers, making it easier to find the best coverage for their needs. Unlike traditional methods, Insurify allows users to see multiple options at once without hidden fees, potentially saving them up to $717 on annual premiums. The company earns revenue by receiving a commission from insurance providers for each policy sold through its platform, allowing it to offer its services for free. Insurify's team includes experts in personal finance and the insurance industry, ensuring reliable information and guidance for users.

Cambridge, MassachusettsHeadquarters

2013Year Founded

$149.8MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Family Leave

Generous company holiday calendar

Learning & Development Stipends

Catered lunches in the office

Social impact volunteer time

Stock Options

Risks

Increased competition from new digital insurance platforms like DriveSmart.Auto.

Rising auto insurance costs may deter potential customers.

Dependency on key partners like Santander could be risky if partnerships dissolve.

Differentiation

Insurify uses AI and chatbots for personalized car insurance recommendations.

The platform offers real-time quotes from multiple insurance providers.

Insurify's user-friendly interface simplifies comparing and purchasing insurance.

Upsides

Partnerships with Santander and MassMutual expand Insurify's market reach.

Rising auto insurance premiums increase demand for comparison platforms like Insurify.

AI-driven personalization enhances customer experience and retention.

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