Insurance Specialist - French market at Insurify

Amsterdam, North Holland, Netherlands

Insurify Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Insurtech, FintechIndustries

Requirements

  • Speak and write fluent French and English and feel comfortable communicating professionally
  • Curious and a fast learner (no insurance knowledge needed upfront)
  • Service-minded and enjoy solving problems for others
  • Ask questions and want to understand how things work
  • Proactive, adaptable, and thrive in fast-moving environments
  • Bonus: Experience in the insurance field

Responsibilities

  • Be the first point of contact for customers (via email, chat, and phone)
  • Help customers understand coverage, claims, and policy changes
  • Act as the bridge between customers, products, and the insurance team
  • Spot recurring issues and suggest improvements based on customer insights
  • Take part in improving the Help Centre, FAQs, and internal knowledge base
  • Actively build product and insurance knowledge (with onboarding and training provided)

Skills

French
Insurance
Underwriting
Data
User Experience
Customer Service

Insurify

Digital platform for insurance comparison

About Insurify

Insurify is a digital platform that helps individuals and families compare insurance policies. Users can answer a few questions to receive real-time quotes from various insurance providers, making it easier to find the best coverage for their needs. Unlike traditional methods, Insurify allows users to see multiple options at once without hidden fees, potentially saving them up to $717 on annual premiums. The company earns revenue by receiving a commission from insurance providers for each policy sold through its platform, allowing it to offer its services for free. Insurify's team includes experts in personal finance and the insurance industry, ensuring reliable information and guidance for users.

Cambridge, MassachusettsHeadquarters
2013Year Founded
$149.8MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Family Leave
Generous company holiday calendar
Learning & Development Stipends
Catered lunches in the office
Social impact volunteer time
Stock Options

Risks

Increased competition from new digital insurance platforms like DriveSmart.Auto.
Rising auto insurance costs may deter potential customers.
Dependency on key partners like Santander could be risky if partnerships dissolve.

Differentiation

Insurify uses AI and chatbots for personalized car insurance recommendations.
The platform offers real-time quotes from multiple insurance providers.
Insurify's user-friendly interface simplifies comparing and purchasing insurance.

Upsides

Partnerships with Santander and MassMutual expand Insurify's market reach.
Rising auto insurance premiums increase demand for comparison platforms like Insurify.
AI-driven personalization enhances customer experience and retention.

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