Insurance Customer Care Representative at Acrisure

St Peters, Missouri, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, FintechIndustries

Requirements

Demonstrated experience in customer service or other related fields
Ability to build rapport with clients with an enthusiastic attitude
A problem solver with a keen attention to detail
A “let’s work together” approach with open communication, excellence in service, integrity, and accountability
Ability to build trust by working as a team member, as well as independently, with minimal supervision
A positive and professional demeanor
Ability to multitask and adapt to changes quickly
Excellent written and verbal communication skills
Strong computer skills

Responsibilities

Provide exemplary customer service over the phone, online chat, or email
Document and update customer records based on interactions and customer needs
Develop and maintain a knowledge base of the evolving products and services
Mail requested documentation
Complete daily tasks when not on the phone

Skills

Key technologies and capabilities for this role

Customer ServicePhone SupportOnline ChatEmail SupportCustomer RecordsMultitaskingProblem SolvingWritten CommunicationVerbal CommunicationComputer Skills

Questions & Answers

Common questions about this position

What is the pay rate for the Insurance Customer Care Representative position?

The position pays $14.00 - $16.00 per hour.

What benefits are offered for this role?

Benefits include 401(k), life insurance, medical, dental, vision, discounted pet insurance, ancillary benefits, and generous time away.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Insurance Customer Care Representative role?

Required skills include demonstrated customer service experience, ability to build rapport with an enthusiastic attitude, problem-solving with attention to detail, excellent written and verbal communication, strong computer skills, and the ability to multitask and adapt quickly.

What does Acrisure's company culture emphasize?

Acrisure's culture is defined by an entrepreneurial spirit, innovation, client centricity, and an indomitable will to win, with a commitment to excellence in customer service.

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters

2005Year Founded

$19.5MTotal Funding

DEBTCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.

Rapid expansion could lead to integration risks and cultural clashes.

Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.

The company combines local expertise with global resources for tailored client solutions.

Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.

The appointment of industry veterans enhances Acrisure's leadership and growth potential.

Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

Land your dream remote job 3x faster with AI

Try Jobo Free