Instructional Designer/Program Manager at S&P Global

Islamabad, Islamabad, Pakistan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Market Intelligence, Financial Services, Learning and DevelopmentIndustries

Requirements

2–4 years of experience in Learning & Development, with demonstrated expertise in instructional design and program management, particularly in onboarding contexts
Proficiency in using the ADDIE model to develop learning programs across various delivery formats (blended, virtual, eLearning)
Strong LMS expertise, including experience with platforms like Mindtickle, Workday Learning, or Cornerstone for effective content deployment, tracking, and reporting
Understanding of adult learning principles, blended learning strategies, and microlearning best practices, especially as they pertain to sales training
Experience working cross-functionally (e.g., with Sales Enablement, Product, Marketing, HR)

Responsibilities

Design and develop engaging, instructionally sound learning experiences specifically for Sales and Account Manager onboarding, including eLearning modules, instructor-led sessions, blended learning programs and learning assessments
Translate complex sales concepts and tools (e.g., Sales frameworks, S&P product propositions, CRM & tools) into compelling and actionable learning content in collaboration with subject matter experts (SMEs)
Facilitate virtual training sessions that encourage skill application and enhance learner engagement, specifically targeting new Sales and Account Managers
Support new joiners with ad-hoc learning to enhance their onboarding experience
Oversee end-to-end learning project execution related to Sales and Account Manager onboarding, including timelines, deliverables, and cross-functional collaboration
Maintain and update onboarding learning assets throughout their lifecycle, ensuring content remains current, accurate, and aligned with evolving business needs
Support the development and maintenance of onboarding roadmaps and role-based learning journeys to enhance sales readiness and performance for new hires
Conduct learning needs assessments utilizing learner data, business metrics, and stakeholder feedback to identify skill gaps specific to Sales Specialists and Account Managers
Collaborate with teams across Sales Enablement, Product, Marketing, and HR to ensure onboarding programs are integrated within the broader learning ecosystem
Act as a key point of contact for stakeholders, providing regular updates and ensuring alignment throughout the learning paths
Deploy training through Learning Management Systems (LMS) such as Mindtickle, Workday Learning, or Cornerstone, managing logistics, tracking learner progress, and generating reports
Analyze learner feedback, participation data, and performance trends to assess the effectiveness of onboarding programs and guide ongoing improvements
Continuously iterate on content and program design based on data insights to ensure ongoing relevance, engagement, and impact for new Sales and Account Managers

Skills

Key technologies and capabilities for this role

Instructional DesigneLearningBlended LearningLearning AssessmentsLMSProject ManagementSales TrainingCRMVirtual TrainingOnboarding

Questions & Answers

Common questions about this position

What are the key skills required for the Instructional Designer/Program Manager role?

The role requires a strong foundation in instructional design, demonstrated experience in managing complex projects, and leveraging Learning Management Systems (LMS) to deliver and track training. Ideal candidates thrive in a collaborative, fast-paced environment with a passion for learning and development.

Is this position remote or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the work environment or company culture look like for this position?

The role involves thriving in a collaborative, fast-paced environment as part of the Revenue team, reporting to the Commercial Readiness L&D Lead.

What makes a strong candidate for this Instructional Designer/Program Manager position?

Strong candidates have experience designing engaging learning experiences for sales onboarding, managing end-to-end learning projects, conducting needs assessments, and collaborating with cross-functional stakeholders using LMS platforms.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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