Inside Sales Management Specialist (Team Lead) - CL9 at Accenture

Dublin, County Dublin, Ireland

Accenture Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Professional ServicesIndustries

Requirements

  • Minimum 2 years of leadership experience
  • Sales experience
  • Strong people management skills
  • Leadership skills
  • Delivering Feedback and Coaching Skills
  • Strong Oral and Written Communication Skills
  • Motivational Skills
  • Results-Oriented
  • Employee Training Experience
  • Interviewing Skills
  • Self-Motivation
  • Strong Relationship Building

Responsibilities

  • Supports team manager and performs management duties when manager is absent or out of office
  • Demonstrates speed, agility, critical-thinking, and problem-solving skills in work and ramps up quickly
  • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
  • Focuses, motivates, and inspires the team in a goal and results-oriented way to drive optimum individual and team performance against KPIs and targets
  • Assists management with hiring processes and new team member training
  • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
  • Communicates deadlines and goals to team members
  • Develops strategies to promote team member adherence to company regulations and performance goals
  • Works on developing, measuring, and documenting improved efficiencies in workflow and system processes
  • Conducts team meetings to update members on best practices and continuing expectations
  • Delivers 1:1 conversations with team members to address performance, development, and other items
  • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
  • Interacts with Client answering enquiries and effectively handling Client’s ad-hoc tasks
  • Works with flexibility to ensure achievement of SLA and Client’s satisfaction

Skills

Leadership
People Management
Delivering Feedback
Coaching
Sales
Team Management
Hiring
Training
Performance Assessment
Critical Thinking
Problem Solving
KPI Management
Client Interaction
Reporting

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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