Inside Sales Lead at Eight Sleep

New York, New York, United States

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$100,000 – $120,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Health TechIndustries

Requirements

3–6+ years of consultative consumer sales experience (premium products, wellness/fitness, connected devices, or DTC a plus)
Proven success building or refining a sales process from scratch (founding hire)

Responsibilities

Build from zero-to-one: Develop the entire inside sales motion, including CRM setup, sequences, talk tracks, objection handling, and reporting dashboards
Run high-quality consultations: Guide prospective customers through phone/Zoom sessions, diagnosing sleep needs and tailoring the right Pod configuration, accessories, and subscription plan
Own the funnel end-to-end: Manage inbound leads with speed and rigor; nurture, qualify, and close; coordinate clean handoffs to Delivery and CX
Be the expert: Master Eight Sleep’s product and sleep science, translating features into outcomes that resonate with premium buyers
Establish KPIs and playbooks: Define and track performance metrics (speed-to-lead, conversion, attach rates, cycle time, NPS)
Close & expand: Drive attach on subscriptions, accessories, extended protection, and financing utilization
Iterate fast: Continuously refine the sales process based on data and feedback

Skills

Key technologies and capabilities for this role

Inside SalesSales LeadershipPipeline ManagementCustomer AcquisitionRevenue Growth

Questions & Answers

Common questions about this position

What is the salary range for the Inside Sales Lead position?

The salary range is $100K - $120K.

Is this role remote or onsite?

This is an onsite position in New York, requiring 5 days a week in the office.

What are the key responsibilities for this role?

You will build the inside sales function from scratch, including CRM setup, sequences, talk tracks, objection handling, and reporting dashboards, while carrying a quota and engaging with customers.

What is the work culture like at Eight Sleep?

The team operates like a high-performance group with intensity, focus, and a commitment to top standards, often working 60+ hours a week to push limits and deliver impact.

What makes a strong candidate for this Inside Sales Lead role?

Ideal candidates thrive under pressure, have experience building sales processes from scratch, and are driven to scale consultative selling for a premium product in a high-intensity environment.

Eight Sleep

Personalized temperature control for better sleep

About Eight Sleep

Eight Sleep focuses on enhancing sleep quality through its main product, The Pod, which is a bed accessory that allows users to control the temperature on each side of the bed. This temperature can be adjusted between 55°F and 110°F, catering to individual preferences for a more comfortable sleep experience. The Pod also tracks sleep patterns and provides health insights, helping users understand their sleep quality and trends. It includes features like a gentle vibration and thermal alarm for waking up. Eight Sleep differentiates itself from competitors by offering a direct-to-consumer sales model with flexible payment options and a risk-free 30-night trial, making it easier for customers to try their product. The company's goal is to improve sleep quality and overall wellness for its users.

New York City, New YorkHeadquarters

2014Year Founded

$157.6MTotal Funding

SERIES_CCompany Stage

Consumer Software, Healthcare, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Unlimited Paid Time Off

Commuter Benefits

Parental Leave

Company Equity

Risks

High price point of Pod 4 Ultra may limit market penetration.

Expansion into UAE may face cultural and regulatory challenges.

Reliance on direct-to-consumer sales could be vulnerable to shifts in buying behavior.

Differentiation

Eight Sleep offers personalized temperature control with The Pod, enhancing sleep quality.

The Pod provides sleep and health insights, setting it apart in the wellness market.

Eight Sleep's direct-to-consumer model includes flexible payment options and risk-free trials.

Upsides

Expansion into the UAE indicates growing international presence and revenue potential.

Partnership with athletes like Taylor Fritz boosts brand visibility in sports sectors.

Continuous product improvement with Pod 4 Ultra positions Eight Sleep as a tech leader.

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