Inside Sales Coordinator at UFP Industries

Chicopee, Massachusetts, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Construction, ManufacturingIndustries

Requirements

High school diploma or equivalent
2+ years of customer service experience, preferably in a sales or construction-related environment
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to multitask and work independently in a fast-paced setting
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with business software is a plus

Responsibilities

Build strong relationships with customers through regular communication via phone and email
Coordinate order scheduling and resolve issues such as back orders or delivery delays
Ensure accuracy in data entry for quotes and orders based on take-off specifications
Support account managers by helping fulfill customer requests and troubleshoot problems
Collaborate across departments including sales, shipping, and product management
Communicate updates to customers through bulletins, brochures, and program information
Participate in product training and attend trade shows or product launches as needed
Contribute to team success by meeting individual goals and supporting team objectives

Skills

Key technologies and capabilities for this role

Microsoft ExcelMicrosoft OfficeCustomer ServiceOrder ProcessingData EntrySales Support

Questions & Answers

Common questions about this position

What benefits are offered for this Inside Sales Coordinator position?

The role offers a comprehensive benefits package including medical, dental, and vision insurance, health savings account with company contribution, life and disability insurance, 401(k) with company match, paid vacation and holidays, employee stock purchase program, education reimbursement, and wellness programs.

What is the salary for the Inside Sales Coordinator role?

This information is not specified in the job description.

Is the Inside Sales Coordinator position remote or office-based?

This information is not specified in the job description.

What skills and experience are required for the Inside Sales Coordinator role?

Requirements include a high school diploma or equivalent, 2+ years of customer service experience preferably in sales or construction, strong written and verbal communication skills, excellent organizational skills and attention to detail, ability to multitask and work independently, and proficiency in Microsoft Office (Excel, Word, Outlook).

What is the work environment like at UFP Industries for this role?

The environment is dynamic, collaborative, and fast-paced, where you'll thrive in a team setting, contribute to team success, and grow your career with a company that values innovation and growth.

UFP Industries

Manufactures and distributes construction and packaging products

About UFP Industries

UFP Industries operates as a diversified holding company with several subsidiaries, including UFP Packaging, UFP Construction, and UFP Retail Solutions. The company manufactures, distributes, and sells a wide range of products for various markets, including residential and commercial construction, packaging, and industrial sectors. Its products are tailored to meet the specific needs of clients across North America, Europe, Asia, and Australia. UFP Industries stands out from its competitors by leveraging its extensive operational footprint and expertise to serve a diverse clientele, ensuring consistent revenue from multiple geographic regions and industry segments. The company's goal is to effectively meet the diverse needs of its customers while maintaining a steady income stream.

Muscle Shoals, AlabamaHeadquarters

1955Year Founded

IPOCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Rising lumber costs could impact UFP's profit margins.

Construction slowdown due to high interest rates may reduce UFP's revenue.

Stricter European environmental regulations could increase UFP's compliance costs.

Differentiation

UFP Industries operates globally, serving diverse sectors like construction and packaging.

The company leverages a broad operational footprint to meet varied client needs.

Recent acquisitions, like C&L Wood Products, expand UFP's market reach and capabilities.

Upsides

Growing demand for sustainable packaging boosts UFP's eco-friendly product development.

E-commerce growth increases demand for UFP's packaging solutions.

Urbanization trends drive demand for UFP's residential and commercial construction products.

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