Inside Sales Coordinator at UFP Industries

Chandler, Arizona, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Manufacturing, DistributionIndustries

Requirements

Minimum of high school graduate
Minimum 0-2 years of experience, preferably in customer service
Possesses beginning to working knowledge of subject matter
Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
Working knowledge of various office equipment (computer, scanner, etc.)

Responsibilities

Maintains frequent communication with customer base and gathers information to ensure their satisfaction
Handles basic issues and problems, and refers more complex issues to higher-level staff
Solicits sales orders from existing customers via phone
Develops new customers via "pull" through marketing Phone-Internet
Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels
Executes market penetration strategy utilizing web-based sales leads
Communicates sample needs for customers/dealers/contractors with the plant
Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates
Helps drive new product sales by communicating unknown products to customers
Works with account managers to comply with customer request and to solve customer problems
Maintains positive relationships with distributors
Works with Product Managers to enhance sales programs
Attends shows and product introductions when necessary
Attends various product trainings, as needed
Prepares various reports and correspondence as required
Performs other duties as required

Skills

Key technologies and capabilities for this role

Microsoft ExcelMicrosoft WordMicrosoft OutlookCustomer ServicePhone SalesLead QualificationMarket PenetrationSales Reporting

Questions & Answers

Common questions about this position

What is the pay range for the Inside Sales Coordinator position?

The hourly pay range is $25.50 - $30, depending on experience, and may be adjusted based on cost of living.

What benefits are offered to employees?

Benefits include medical, dental, and vision insurance, health savings account with company contribution, life and disability insurance, 401(k) with company match, paid vacation and holidays, stock purchase program, educational reimbursement, wellness programs, and other supplemental benefits.

Are there any bonus or incentive opportunities?

Incentive pay may be available, including piece rate incentives, weekly production bonuses, trip rates, employee referral bonuses, and a discretionary annual bonus based on company and business unit performance.

What qualifications and skills are required for this role?

A minimum high school graduate is required with 0-2 years of experience, preferably in customer service. Candidates need working knowledge and proficiency in computer and business-related software, including Microsoft Excel, Word, and Outlook, plus knowledge of office equipment.

Is this a remote position or does it require office work?

This information is not specified in the job description.

UFP Industries

Manufactures and distributes construction and packaging products

About UFP Industries

UFP Industries operates as a diversified holding company with several subsidiaries, including UFP Packaging, UFP Construction, and UFP Retail Solutions. The company manufactures, distributes, and sells a wide range of products for various markets, including residential and commercial construction, packaging, and industrial sectors. Its products are tailored to meet the specific needs of clients across North America, Europe, Asia, and Australia. UFP Industries stands out from its competitors by leveraging its extensive operational footprint and expertise to serve a diverse clientele, ensuring consistent revenue from multiple geographic regions and industry segments. The company's goal is to effectively meet the diverse needs of its customers while maintaining a steady income stream.

Muscle Shoals, AlabamaHeadquarters

1955Year Founded

IPOCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Rising lumber costs could impact UFP's profit margins.

Construction slowdown due to high interest rates may reduce UFP's revenue.

Stricter European environmental regulations could increase UFP's compliance costs.

Differentiation

UFP Industries operates globally, serving diverse sectors like construction and packaging.

The company leverages a broad operational footprint to meet varied client needs.

Recent acquisitions, like C&L Wood Products, expand UFP's market reach and capabilities.

Upsides

Growing demand for sustainable packaging boosts UFP's eco-friendly product development.

E-commerce growth increases demand for UFP's packaging solutions.

Urbanization trends drive demand for UFP's residential and commercial construction products.

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