Infra Tech Support Practitioner at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 3 years of experience in DevOps
Proficiency in DevOps (must-have)
Experience with Kubernetes (good-to-have)
Experience with Microsoft Azure DevOps (good-to-have)
Strong understanding of continuous integration and continuous deployment practices
Experience with configuration management tools such as Ansible or Puppet
Familiarity with cloud platforms and services, particularly in relation to DevOps practices
15 years full-time education

Responsibilities

Perform independently and become a subject matter expert (SME)
Actively participate and contribute in team discussions
Contribute to providing solutions to work-related problems
Assist in the implementation of technology at the operating system level across all server and network areas
Engage in basic and intermediate (L1 and L2) level troubleshooting for hardware and software issues
Provide ongoing technical support and maintenance of production and development systems and software products (remote and onsite)
Provide hardware/software support for configured services running on various platforms

Skills

DevOps

Kubernetes

Microsoft Azure DevOps

Troubleshooting

Operating Systems

Server Management

Network Support

Hardware Support

Software Support

L1 Support

L2 Support

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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