Infra Tech Support Practitioner at Accenture

Bengaluru, Karnataka, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • Minimum 3 years of experience in Linux Operations
  • Proficiency in Linux Operations (Must Have skill)
  • Good to have: Experience with cloud technologies and virtualization
  • Strong understanding of server and network management
  • Familiarity with basic and intermediate troubleshooting techniques (L1 and L2 level)
  • Experience in implementing and supporting software solutions across various platforms
  • 15 years full time education

Responsibilities

  • Provide ongoing technical support and maintenance of production and development systems and software products (remote and onsite)
  • Provide hardware/software support and implement technology at the operating system-level across server and network areas, and for particular software solutions/vendors/brands
  • Perform L1 and L2/basic and intermediate level troubleshooting for configured services running on various platforms, operating within defined operating model and processes
  • Perform independently and become a Subject Matter Expert (SME)
  • Actively participate/contribute in team discussions
  • Contribute in providing solutions to work-related problems
  • Assist in the documentation of technical processes and procedures to enhance team knowledge
  • Engage in continuous learning to stay updated with the latest technologies and best practices

Skills

Key technologies and capabilities for this role

Linux OperationsServer ManagementNetwork ManagementTroubleshootingCloud TechnologiesVirtualization

Questions & Answers

Common questions about this position

Is this position remote or onsite?

The position involves both remote and onsite work, but is based at the Bengaluru office.

What are the must-have skills for this role?

Proficiency in Linux Operations is required, along with strong understanding of server and network management, familiarity with basic and intermediate troubleshooting techniques, and experience in implementing and supporting software solutions across various platforms.

What is the minimum experience required?

Minimum 3 years of experience in Linux Operations is required.

What is the salary range for this position?

This information is not specified in the job description.

What education is required for this role?

A 15 years full time education is required.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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