Industry Representative at Caterpillar Inc.

Beijing, Beijing, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Construction, Heavy EquipmentIndustries

Requirements

Extensive Experience in Customer Focus: Facilitates creation of customer solutions, fosters relationships, anticipates needs, measures satisfaction, and models customer focus as strategy
Working Knowledge in Industry Knowledge: Discusses industry products/services, knows regulatory environment, describes function's contribution, participates in associations, subscribes to publications, works with industry segment
Extensive Experience in Effective Communications: Reviews writing/presentations, adapts for audience, shows empathy/assertiveness, communicates in all directions, uses persuasion, maintains focus
Extensive Experience in Relationship Management: Communicates expectations, negotiates terms, conducts reviews, maintains long-term productive relationships

Responsibilities

Understanding of business model and acting within business process guidance on review and approval for variance programs and commercial actions
Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products
Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed
Leading the selling opportunities identification, customer satisfaction improvement, and business relationship enhancement

Skills

Customer Focus

Sales Strategy

Sales Forecasting

Performance Reviews

Dealer Management

Business Relationship Management

Product Rollout

Customer Satisfaction

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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