Skills in coaching, training, and educating retail/dealer partners
Capacity to identify, prospect, coach, and develop new and existing dealers
Exercise independent judgment and discretion in significant matters
Regular, consistent, and punctual attendance
Availability to work nights, weekends, variable schedules, and overtime as necessary
Understanding of Comcast's Operating Principles
Enthusiasm for learning, using, and advocating Comcast's technology, products, and services
Ability to work as part of a team and be open to new ideas
Participation in the Net Promoter System (huddles, call backs, feedback)
Responsibilities
Build relationships through coaching and development of retail/dealer partners to drive sales and increase knowledge of Comcast services
Participate in developing marketing plans for store grand openings and special events, ensuring successful implementation
Participate in creating and managing incentive programs to encourage desired performance from retailers/dealers
Ensure merchandising and collateral comply with Comcast standards; audit signage and brochures; coach on compliance
Identify and recommend termination of non-performing dealer contracts to management
Facilitate in-store training programs on Comcast's competitive advantages, products, services, promotions, methods, procedures, and G2B ordering system
Provide formal and one-on-one training and coaching to meet and exceed store quotas
Act as company representative at retail/dealer locations, providing support and side-by-side selling/shadowing during high-traffic periods
Observe employee sales techniques and customer interactions, coaching on Comcast selling strategies
Maintain sales records and prepare sales and activity reports as required
Perform other duties as assigned
Own the customer experience, prioritizing seamless digital options
Drive results and growth
Support a culture of inclusion
Skills
sales
account management
relationship building
coaching
training
prospecting
marketing
incentive programs
merchandising
compliance
auditing
Comcast
Comcast Corporation is a global media and technology company.