Blank Street

Independent Dispute Resolution (IDR) Project Manager

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Legal, ComplianceIndustries

Requirements

Candidates should possess a Bachelor's degree in business, healthcare administration, legal studies, or a related field, along with 3-5 years of project management experience, preferably in healthcare, legal, or compliance settings. Familiarity with the No Surprises Act and federal IDR requirements is necessary, as are strong organizational, communication, and problem-solving skills, with the ability to manage multiple projects under tight deadlines. Preferred qualifications include PMP certification and experience in healthcare claims, provider relations, payer operations, or legal arbitration.

Responsibilities

The Independent Dispute Resolution (IDR) Project Manager will lead and manage the end-to-end IDR process, ensuring compliance with regulatory timelines and serving as an intermediary between various internal teams and external stakeholders. Responsibilities include tracking and reporting on case statuses, ensuring documentation meets legal requirements, collaborating with relevant departments, developing process improvements, staying updated on regulations like the No Surprises Act, managing relationships with external IDR entities, creating performance reports for leadership, and providing training on the IDR process.

Skills

Project Management
Independent Dispute Resolution (IDR)
No Surprises Act
Regulatory Compliance
Cross-functional Team Coordination
Timeline Management
Stakeholder Management
Reporting
Process Improvement
Healthcare Regulations
Legal Requirements
Problem-Solving
Communication

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters
2020Year Founded
$50.6MTotal Funding
EARLY_VCCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Flexible Work Hours
Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.
Subscription program may not resonate with all customer segments, risking dissatisfaction.
Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.
Small, cost-effective locations reduce overhead and allow competitive pricing.
Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.
Subscription model provides steady revenue and enhances customer loyalty.
Partnerships with lifestyle brands boost brand visibility and customer engagement.

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