Implementation Support Specialist

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, HealthcareIndustries

Requirements

Candidates should have at least 1 year of experience in business development, inside sales, or outbound customer service. Previous experience managing high-volume customer-facing outreach using digital and phone methods is required. Proficiency with CRM, project tracking, and outreach tools like Monday.com, Jira, Salesforce, or dialers is necessary. Excellent organizational, written, and verbal communication skills, along with demonstrated poise in public speaking situations, are essential.

Responsibilities

The Implementation Support Specialist will develop a deep understanding of client business and implementation project requirements. They will communicate effectively with data vendors to obtain client data promptly and in standardized formats for the Artemis Platform. This role involves using automated tools to manage workload, documenting outreach attempts, and providing clear updates on data acquisition tasks to stakeholders. The specialist will proactively escalate any risks of project delay due to data acquisition issues and serve as an advocate for Nomi Analytics by communicating the company's mission, products, and value.

Skills

Data Ingestion

Data Quality

Communication

Problem-Solving

Project Management

Client Relationship Management

Nomi Health

Direct access to affordable healthcare services

About Nomi Health

Nomi Health simplifies healthcare services by providing direct access to care in various communities across the United States. The company connects patients, healthcare providers, and businesses, reducing complexity and costs in the healthcare system. Nomi Health offers both in-person and virtual appointments, along with health clinics, in-home care, and care education services, making healthcare more accessible. Their real-time technology infrastructure modernizes healthcare delivery and provides analytics to turn data into actionable solutions. Nomi Health serves individual patients, healthcare providers, and businesses, helping the latter save up to 30% on healthcare costs by streamlining connections with providers. Additionally, the Nomi Health Charitable Foundation works to positively impact the communities they serve. Revenue is generated through direct healthcare services and a technology platform that simplifies payments and reimbursements.

Orem, UtahHeadquarters

2019Year Founded

$107MTotal Funding

SERIES_ACompany Stage

Social Impact, HealthcareIndustries

201-500Employees

Benefits

Unlimited PTO

Competitive salary

401k match

Medical, dental, & vision coverage

HSA

Career growth

Continuous learning

Family leave

Free counseling

Risks

Increased competition from companies like Aledade could challenge Nomi Health's market share.

Reliance on Medicaid populations poses risks if Medicaid funding or policy changes.

The partnership with CHG Healthcare may face execution challenges due to integration complexity.

Differentiation

Nomi Health offers both in-person and virtual healthcare appointments for convenience.

The company provides real-time technology infrastructure for modernized healthcare delivery.

Nomi Health's business model connects buyers, providers, and patients directly, reducing costs.

Upsides

Nomi Health's partnership with CHG Healthcare expands support to underserved communities.

The company's Success Care program shows high engagement rates in addiction recovery.

Nomi Health's Artemis Health subsidiary excels in benefits data and analytics solutions.

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