Observe

Implementation Engineer – Distributed Tracing & AWS Instrumentation

Sydney, New South Wales, Australia

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Computing, Observability, Data & Analytics, Financial ServicesIndustries

Job Description

Employment Type: Full-Time Location Type: Remote Salary: Not Specified


About Observe

At Observe, we're not just building software – we're crafting experiences that transform how people see and interact with their data. Our mission is to break down the walls between data and tooling silos to create a unified, visual, and interactive landscape where information comes to life.

We're a team of dedicated innovators tackling a challenging space. Together, we'll build products that don't just display data – they illuminate insights and inspire action.

We value building a thoughtful and intentional company culture. We prioritize autonomy, quality, feedback, and bias toward action.


The Opportunity

A major banking customer is rolling out distributed tracing across thousands of microservices—most of them running on AWS Lambda, ECS (Fargate & EC2), EKS, and other AWS technologies. You will be the technical lead and trusted advisor who turns that vision into a production-grade OpenTelemetry deployment on the Observe platform. Expect deep technical work, executive-level stakeholder management, and measurable customer impact.


What You’ll Do

  • Lead end-to-end implementations: Gather requirements, design the architecture, and drive execution of large-scale Observe deployments for containerized and serverless workloads.
  • Design & tune OpenTelemetry pipelines: Size, deploy, and harden the Observe Agent / OpenTelemetry Collector fleet (hundreds of collectors, > 100k spans/s) across Lambda layers, sidecars, and gateway modes.
  • Instrument AWS services: Guide engineering teams in adding tracing to Lambda functions, ECS/Fargate tasks, EKS pods, API Gateway, DynamoDB, and other AWS services; create CI/CD-friendly templates to accelerate adoption.
  • Operate like a project manager: Own the plan, risks, budget burn-down, and success metrics (SLIs/SLOs).
  • Enable the customer: Run hands-on workshops, produce runbooks, and hand off a sustainable operating model.
  • Influence the product: Feed real-world requirements back to Product & Engineering.

What You Bring

  • 5+ years in observability, SRE, or performance-engineering roles.
  • Demonstrated success rolling out OpenTelemetry or equivalent tracing tech at enterprise scale (10k+ pods/VMs or 10k+ Lambda invocations/sec).
  • Deep expertise with AWS serverless & container services—Lambda, ECS, Fargate, EKS, CloudWatch, X-Ray—and how OpenTelemetry fits in.
  • Solid scripting or coding skills (Go, Python, Java, or similar) and familiarity with CI/CD pipelines (GitHub Actions, CodePipeline, Jenkins, etc.).
  • Consulting-grade soft skills: executive presence, clear written communication, workshop facilitation.
  • Working knowledge of Agile or PMP-style delivery in Fortune-2000 environments.
  • Ability to travel within Australia ~25% of the time.

Bonus Points

  • Hands-on experience with Dynatrace, AppDynamics, Datadog, Splunk, New Relic, Sumo Logic, or similar products.
  • Familiarity with OPAL, PromQL, or other observability query languages.
  • Certifications: AWS Solutions Architect – Professional, Kubernetes CKA/CKAD, PMP, ITIL.

Location & Work Style

This role is based in Sydney with a hybrid office/remote schedule. We will consider outstanding candidates in Melbourne or other Australian cities provided they can travel to customer sites and the Sydney office as needed.

Skills

Distributed Tracing
AWS Instrumentation
OpenTelemetry
AWS Lambda
AWS ECS
AWS Fargate
AWS EKS
Microservices
Data Visualization
Data Analysis
CI/CD
Project Management
Technical Leadership
Customer Enablement
Runbooks
SLIs
SLOs

Observe

Software platform for application data monitoring

About Observe

Observe Inc. offers the Observability Cloud, a platform that helps businesses manage and analyze the large amounts of data generated by complex applications. This tool is designed for software developers and engineering managers, providing a comprehensive way to monitor application performance by ingesting data from various sources and formats. Unlike traditional monitoring tools, the Observability Cloud offers a holistic view, addressing the challenges of continuous releases and frequent updates. The company operates on a subscription model, allowing users to try the platform for free, and emphasizes high-quality customer support as a key differentiator.

San Mateo, CaliforniaHeadquarters
2017Year Founded
$281.6MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

AI integration may introduce technical challenges affecting platform stability.
Reliance on Snowflake poses risks if pricing or service terms change.
New data sharing capabilities could raise data privacy and security concerns.

Differentiation

Observe consolidates logs, metrics, and traces into a unified data lake.
Data Graph technology enables faster issue diagnosis in distributed applications.
Observability Cloud ingests data from any source, offering a holistic application view.

Upsides

Integration with Snowflake enhances data analytics and market reach.
AI-powered observability tools offer advanced insights, aligning with AI integration trends.
$145M Series B funding boosts product development and expansion efforts.

Land your dream remote job 3x faster with AI