Implementation Consultant I at Abbott

Richmond, Virginia, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Diagnostics, Medical DevicesIndustries

Requirements

Bachelor’s degree or equivalent experience in customer-facing roles with demonstrated competence
2-3 years of working experience
Preferred: Microsoft Suite experience
Preferred: Salesforce experience

Responsibilities

Assist small clients (resellers and direct clients or groups with ten or fewer locations) through implementation deliverables and provide application/product configuration throughout the product lifecycle
Conduct presentations, product demonstrations, and educational sessions
Become a subject matter expert on product, implementation methodology, processes, and business operations
Engage team members and leadership in troubleshooting customer issues
Collaborate with multiple teams across business to resolve errors
Manage and execute the project from beginning to end and act as the liaison between customers and internal teams
Communicate project deliverables and make sure that tasks are executed on time, to budget, and with high quality
Consult with leadership to provide complete and concise internal reporting for all engagements
Identify ways to improve specific customer experience with product; leverage tools and resources to address specific customer nuances
Collaborate with internal teams to resolve specific customer issues based on guidance from leadership
Daily interactions with assigned customers
Perform audits of client data with laboratories to ensure alignment across multiple platforms

Skills

Key technologies and capabilities for this role

ImplementationProduct ConfigurationCustomer ImplementationPresentationsProduct DemonstrationsToxicologyHealthcare Products

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott provides free medical coverage in the Health Investment Plan (HIP) PPO medical plan, an excellent retirement savings plan with high employer contribution, tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit for earning a bachelor’s degree.

Is this Implementation Consultant role remote or office-based?

The role is open for locations in Kansas City, MO or Richmond, VA, but specific details on remote work are not provided.

What is the salary for this position?

This information is not specified in the job description.

What are the required qualifications for this role?

A Bachelor’s degree is required for this position.

What does Abbott's company culture emphasize?

Abbott emphasizes work that matters, career growth and learning, caring for yourself and family, being your true self, living a full life, and is recognized as a great place to work for diversity, working mothers, female executives, and scientists.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free