Hub Supervisor - Store 7879 at Advance Auto Parts

Stone Mountain, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive Retail, LogisticsIndustries

Requirements

High School Diploma or GED
1 to 2 years’ warehouse experience or similar discipline
Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to learn the delivery area to coordinate drivers’ deliveries
Knowledge of distribution and transportation industry
Excellent organization skills, with the ability to multitask
Ability to communicate effectively both orally and in writing
Strong customer orientation
Excellent interpersonal and communication skills
Commitment to company values
Computer proficiency
Valid driver’s license and insurance
Reliable transportation to get to work
Must be able to pass a criminal background check
Capable of working in a fast-paced environment with a typical 9-hour day including walking, squatting, and lifting
Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing
Ability to work on feet (stand and walk) for entire assigned work shift
Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (10 feet) with use of stool or ladder

Responsibilities

Select specific trucks for each route based on volume and equipment availability
Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck
Maintain database of customer locations, time windows and other information as directed
Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility
Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards are being met
Perform routine filing and maintenance of records
Direct and coordinate activities of driving staff and third-party driver service providers; route outgoing sales orders according to pre-existing route guidelines; establish priorities and schedule deliveries in a manner consistent with customer service goals
Coordinate shipping and receiving of merchandise
Assemble and fill customer orders to be delivered within a 30 to 45-minute window
Perform inventory and cycle counts
Handle store opening and closing duties
Handle cash, cash counts and deposits
Stock and pull parts
Answer phones
Keep store and front counter clean
Keep warehouse clean and provide a safe work environment
Inform management of issues related to warehouse and deliveries

Skills

Key technologies and capabilities for this role

Team SupervisionOrder AssemblyInventory ManagementDispatch CoordinationShipping and ReceivingCustomer Complaint ResolutionRoute SchedulingCycle CountsCash HandlingCustomer Database Maintenance

Questions & Answers

Common questions about this position

What qualifications are required for the HUB Supervisor role?

Candidates need a High School Diploma or GED, 1 to 2 years of warehouse experience or similar, ability to speak and write English (Spanish a plus), and knowledge of the distribution and transportation industry.

What does the HUB Supervisor do on a daily basis?

The role involves overseeing order fillers and inventory specialists, pulling and assembling orders for 45-minute delivery windows, coordinating shipping and receiving, maintaining dispatch logs and customer databases, investigating complaints, and handling inventory, cash, and store duties.

Is prior supervisory experience required for this position?

This information is not specified in the job description.

What is the salary or compensation for the HUB Supervisor position?

This information is not specified in the job description.

Is this a remote position, or where is it located?

This information is not specified in the job description.