HR Service Delivery Senior Analyst at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, HRIndustries

Requirements

Any Graduation
5 to 8 years of experience
Excellent communication (written and oral) and interpersonal skills
Experience in data extraction, manipulation and reporting or Data Science and Analytics
Sound knowledge of MS Excel/G-Sheet
Worked on writing codes using VBA/R/Python etc
Sound knowledge of HR Process or Employee Life-Cycle
Independent visualization expertise using Tableau/LookerStudio/PowerBI etc
Adaptable and Flexible to manage different activities and stakeholders independently
Experienced in working in global shared service environment or managing global stakeholders
Willingness to learn new technologies required to perform different jobs
Experience in Reporting through SuccessFactors AdHoc Reporting, ORD, Report Stories and/or WFA
Experience of any ETL process or systems such as AWS, Azure, GoogleCloud etc
Ability to write or customize SQL scripts

Responsibilities

Perform BAU Reporting Activities independently
Maintain data confidentiality and privacy
Understand customer requests from AdHoc reporting cases, provide accurate data support within timelines. Interact with customers to understand requirements if needed
Provide support to internal leadership on AdHoc basis
Independently work with stakeholders by requirement gathering, set realistic expectations and timelines, provide requested support in timely manner maintaining high service level satisfaction
Act as a consultant to customers and recommend best solutions to meet their strategic objectives while ensuring no significant workload added to the team’s bucket
Act as a solution architect to understand customers problem statement and designing best possible solution/visualization to assist their strategies while keeping check on timelines, setting realistic expectations and efficient ongoing approach
Refine existing BAU processes and eliminate process waste to reduce processing time and maintain SOP
Mentor junior team members by coaching and performing quality checks
Keeping data quality in checks and raising flags in case of inconsistencies
Take ownership of learning new tools and technologies required to perform certain activities
Look for ways to automate existing process and meet the CI targets for the team
Contribute to fulfillment of team’s KPI goals and targets
Actively participate in team’s development initiatives

Skills

Employee Data Process Design

Query Management

Case Management

Business Analysis

Data Extraction

Data Manipulation

Reporting

Data Science

Analytics

MS Excel

Google Sheets

VBA

Python

HR Process

Employee Life-Cycle

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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