[Remote] HR Generalist_Pacific Time Zone at ChowBus

Remote

ChowBus Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, TechnologyIndustries

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field required
  • 3–5 years of progressive HR experience, with proven ability to exercise independent judgment and handle sensitive matters
  • Solid understanding of multi-state employment law, leave administration, and compliance practices
  • Solid knowledge of California employment law and practices
  • Demonstrated ability to analyze situations, develop solutions, and influence decision-making
  • Excellent interpersonal, communication, and organizational skills
  • Proficiency with HRIS and Microsoft Office or Google Workspace; experience with Namely and Greenhouse
  • Proficiency in English and Mandarin is required
  • PHR or SHRM-CP certification preferred
  • Competencies: Judgment and Discretion, Integrity and Confidentiality, Relationship Management, Business Acumen, Communication, Adaptability
  • Ability to work remotely in the Pacific Time Zone, for extended periods at a computer, participate in virtual meetings, be flexible across time zones, handle confidential information with discretion and emotional resilience, and manage high-pressure situations

Responsibilities

  • Partner with hiring managers to define hiring needs, draft job descriptions, and manage the full recruitment process for exempt and non-exempt roles
  • Evaluate candidates and make recommendations for hiring based on job-related criteria and organizational fit
  • Act as a trusted advisor to managers and employees, providing guidance on employee relations, policy interpretation, and workplace conflict resolution
  • Maintain HR records and data integrity within HRIS, ensuring compliance with data privacy and retention requirements
  • Conduct confidential investigations into employee complaints, conduct issues, or policy violations; prepare reports and recommendations
  • Interpret and apply federal, state, and local employment laws (FLSA, FMLA, ADA, EEO, etc.) to ensure compliance
  • Advise managers on disciplinary actions, performance improvement plans, and termination decisions
  • Coach managers through performance management
  • Partner with HR leadership to support employee engagement, retention, and recognition initiatives
  • Implement and communicate HR policies and procedures that align with business objectives and legal requirements
  • Serve as a key contributor to HR projects, system implementations, and continuous process improvement efforts
  • Manage leave of absence cases (FMLA, ADA, personal leaves) by reviewing documentation, determining eligibility, and ensuring compliance
  • Support annual benefits renewal and open enrollment processes, providing education and communication to employees

Skills

Recruitment
Employee Relations
HRIS
Employment Law
FLSA
FMLA
ADA
EEO
Performance Management
HR Policies
Investigations
Leave Management
HR Operations

ChowBus

Food delivery service for authentic Asian cuisine

About ChowBus

ChowBus focuses on delivering high-quality, authentic Asian cuisine through a mobile app that allows customers to order from multiple restaurants in a single transaction without extra fees. This feature enables users to enjoy a variety of dishes in one meal, enhancing their dining experience. ChowBus carefully selects each restaurant and dish to ensure quality and authenticity, which distinguishes it from other food delivery services. The company generates revenue through delivery fees, service charges, and commissions from partner restaurants. By providing a user-friendly app and offering discounts on pickup orders, ChowBus attracts a loyal customer base that values convenience and quality. The goal of ChowBus is to empower local independent restaurants and stores by giving them a platform to reach more customers while promoting authentic Asian dining.

Chicago, IllinoisHeadquarters
2016Year Founded
$120.2MTotal Funding
LATE_VCCompany Stage
Food & Agriculture, Consumer Software, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Parental Leave
Hybrid Work Options
Employee Assistance Program (EAP)
401(k) Retirement Plan
401(k) Company Match
Paid Holidays
Birthday off
Short-Term Disability
Accidental Death and Dismemberment (AD&D) Insurance
Fuel reimbursement

Risks

Fantuan's acquisition of Chowbus' delivery business increases competition.
Integration with Fantuan may challenge Chowbus' service quality maintenance.
Aggressive expansion could stretch resources, impacting service quality.

Differentiation

Chowbus offers multi-restaurant orders without additional fees, enhancing dining experiences.
The company handpicks restaurants and dishes, ensuring quality and authenticity.
Chowbus focuses on authentic Asian cuisine, setting it apart in the food delivery market.

Upsides

Chowbus raised $15.2M to expand and accelerate product development.
Increased demand for contactless delivery aligns with Chowbus' service model.
Chowbus can leverage AI to enhance app recommendations and customer satisfaction.

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