[Remote] Manager, Employee & Labor Relations at J.M. Smucker

Irvine, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Food & BeverageIndustries

Requirements

Bachelor’s Degree
8+ years of HR experience
3+ years of experience in employee relations and labor relations/union experience
3+ years of experience in supporting operations/manufacturing
Experience developing, enhancing and delivering processes to maximize efficiency and deliver quality services
Experience successfully managing multiple priorities and projects under time, budget, and environmental constraints
Strong people leadership skills and a demonstrated track record of

Responsibilities

Serve as the primary point of contact and provide guidance to operations leaders, HR professionals, and employees on employee relations matters, in compliance with the Company’s Investigation Protocol and Corrective Action Matrix
Collaborate with regional/site HR managers, Compliance, Legal, and Corporate Employee Relations teams to ensure investigations are completed in accordance with JM Smucker Policy and Code of Conduct
Cascade information on employee relations initiatives and investigations to all levels of Company leadership, including Operations Vice Presidents
Upon completion of investigations, partner with site leadership to finalize outcomes, including follow-up communication and implementation of corrective action as needed. Complete investigations as needed
Develop and deliver appropriate employee education and training applicable to ER philosophies, guidelines, and policies
Partner with site leaders to address performance-related concerns (including the application of Performance Improvement Plans [PIPs])
Assist with the analysis of employee relations issues such as employee turnover, hiring, transfer and promotion practices, exit interview information, etc., to identify trends or inform any action steps (e.g., training, coaching, or recommendations for improvement)
Interpret, administer, and ensure compliance with existing labor contracts, providing guidance to site leaders on contract provisions, policies, and procedures
Serve as the main point of contact for escalated grievances, arbitration preparation, and unfair labor practices (ULPs) to ensure resolution and alignment with Company standards and labor agreements
Participate in contract negotiations preparation with site leaders, serving as a key advisor to align with Company strategy. Provide guidance and leadership during the contract negotiations process
Prepare and deliver training to ensure positive employee relations at non-union locations, reinforcing Company values and best practices
Provide guidance and support to site leaders during periods of potential union organizing, ensuring full compliance with the National Labor Relations Act (NLRA)
Partner with HR regional managers, site HR managers, operations leaders, the Employee Relations team, COEs, and others as appropriate in support of organization initiatives and special projects
Provide support during Company mergers, acquisitions, divestitures, and site closures to ensure smooth transitions and compliance with Company policies and legal requirements

Skills

Key technologies and capabilities for this role

Employee RelationsLabor RelationsInvestigationsUnion NegotiationsHR CompliancePerformance Improvement PlansEmployee TrainingTrend AnalysisCorrective ActionPolicy Administration

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote within the USA, with Eastern Standard Time preferred and up to 50% travel annually.

What skills and experience are required for this role?

The role requires an experienced HR professional with a strong background in labor relations and manufacturing, expertise in employee relations investigations, union negotiations, compliance with labor contracts and NLRA, and the ability to thrive in a fast-paced environment.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the work environment look like for this role?

The role involves working in a fast-paced environment across the manufacturing network, collaborating with operations leaders, HR teams, Legal, and Compliance, while leading employee and labor relations strategies.

What makes a strong candidate for this Manager, Employee & Labor Relations position?

A strong candidate is an experienced HR professional with deep expertise in labor relations and manufacturing, skilled in investigations, union negotiations, compliance, and providing strategic guidance to leaders in a fast-paced setting.