HR Business Partner at Deliveroo

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Food DeliveryIndustries

Requirements

Experience as an HR Business Partner in a fast-paced, matrixed organisation (ideally within technology or a comparable environment)
Strong stakeholder-management and relationship-building skills across all levels
Demonstrated ability to support the delivery of HR programmes and processes that drive business performance
Good understanding of UK employment law and HR best practice (knowledge of Indian labour law is helpful but not required)
Analytical mindset – able to interpret people data and use insights to inform action
Excellent communication and collaboration skills with the ability to adapt to different audiences
Proactive, organised and comfortable managing multiple priorities in a dynamic environment
Genuine passion for enabling people and teams to do their best work

Responsibilities

Partner with and support senior business leaders across the Technology organisation, providing practical advice and coaching on People-related matters
Support the VP, HR – Technology in delivering people initiatives and cyclical programmes across the function
Help implement the People plan for the Technology organisation, ensuring alignment with business goals and the broader Deliveroo People strategy
Collaborate with People Operations, Talent Acquisition, Reward, DE&I, Internal Communications and Legal to deliver seamless HR solutions
Contribute to change and organisational-development initiatives, helping teams scale effectively
Provide data-driven insights on engagement, attrition, diversity and organisational health to inform decision-making
Coordinate cyclical HR processes such as performance reviews, compensation cycles and workforce planning
Support the management of employee-relations cases and investigations, ensuring fair, consistent and timely outcomes
Champion Deliveroo’s culture and values, fostering an inclusive and engaging employee experience

Skills

HR Business Partnering

Employee Relations

Performance Management

Compensation Planning

Workforce Planning

Organizational Development

Stakeholder Management

Data-Driven Insights

Talent Acquisition

DE&I

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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