Healthcare Administrative Assistant at Abarca Health

Alpharetta, Georgia, United States

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$45,000 – $45,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Provider office administrative/Medical Assistant experience
Proficiency in Microsoft Office products with specific experience using MS Excel
Excellent communication skills (verbal and written)
Excellent customer service and problem-solving skills
Excellent organizational skills with the ability to multi-task
Must be willing to travel to Provider offices up to 5 days per week
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies and seizes new opportunities
Collaborates: Identifies and builds partnerships to meet shared goals. Readily partners with others to meet objectives and shares credit for contributions. Demonstrates cooperation that earns support of others
Communicates Effectively: Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose. Leverages emotional intelligence to adapt to the emotions and intentions of others
Nimble Learning: Active approach to learning using both successes and failures as opportunities. Seeks knowledge and resources, takes on new challenges, and experiments with new solutions
Situational Adaptability & Flexibility: Adapts approach in real time to respond to different situations. Thinks quickly and readily adapts behavior in the moment. High level of versatility
Customer Focus: Builds strong customer relationships and prioritizes customer-centric solutions. Identifies opportunities to serve customers and stakeholders more effectively

Responsibilities

Visit provider offices to assist with Medical Record transfers
Work with the Clinical Consultants to identify practice workflows and areas of opportunity
Coordinate with practices to run reports out of the Electronic Medical Record (EMR)
Organize and reconcile patient lists
Work with Operations and Payer to verify patient eligibility
Coordinate and maintain scheduling templates for all practices
Track and maintain a list of all patients who need to be rescheduled and coordinate with internal teams and clients to ensure a new appointment is scheduled
Create shells of visits in the application and maintain the rosters within each site (schedule reconciliation)

Skills

Key technologies and capabilities for this role

Microsoft ExcelMicrosoft OfficeEMRMedical Records ManagementPatient SchedulingCustomer Service

Questions & Answers

Common questions about this position

What is the salary for the Healthcare Administrative Assistant position?

The salary is $45,000.

Is this a remote, hybrid, or in-office role?

This is a hybrid position.

What skills and experience are required for this role?

Required experience includes provider office administrative or Medical Assistant background, proficiency in Microsoft Office especially MS Excel, excellent communication, customer service, problem-solving, and organizational skills with multitasking ability. Candidates must also be willing to travel to provider offices up to 5 days per week.

What is the work environment like at Abarca Health?

The role is in a fast-paced environment requiring candidates who are highly organized, detail-oriented, and adaptable, involving close collaboration with internal teams and provider clients, plus frequent travel to offices.

What makes a strong candidate for this position?

Strong candidates have provider office administrative or Medical Assistant experience, Excel proficiency, and demonstrate competencies like being action-oriented, collaborative, effective communicator, nimble learner, and situationally adaptable.

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters

2005Year Founded

VENTURE_UNKNOWNCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

PTO

Parental leave

Work flexibility

Health insurance

Wellness stipend

401k

Tuition reimbursement

Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.

Growing focus on specialty drugs may require platform adaptation.

Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.

The company offers innovative programs like Triple S en Casa for home delivery.

Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.

Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.

Recognition as a top IT workplace attracts top talent, driving innovation.

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