Head of Talent at Servian

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

5+ years of recruiting experience, ideally with 2+ years leading or founding a recruiting function at a high-growth SaaS or tech startup
Proven ability to scale headcount rapidly (20 → 70+ in 12–18 months) while maintaining exceptional quality
Experience hiring across technical and GTM disciplines, not just one function
Strong operational skills — capable of building process, infrastructure, and reporting from scratch
A builder’s mindset: scrappy, resourceful, and energized by early-stage ambiguity
Excellent storytelling and stakeholder management with executives and candidates alike
Based in or willing to work from our SF HQ, 5 days/week

Responsibilities

Own the company-wide hiring plan — forecast headcount with leadership, prioritize roles, and drive accountability across teams
Lead full-cycle recruiting for high-impact roles across technical and non-technical functions
Build scalable hiring infrastructure — implement ATS workflows, interview training, and data-driven dashboards
Partner with founders and function heads to craft compelling job narratives and evaluate top-tier candidates
Develop Serval’s employer brand through content, events, and outbound storytelling that attract elite talent
Mentor and grow recruiting capability, including potential future recruiters or coordinators
Champion candidate experience that reflects Serval’s pace, precision, and values
Track and analyze recruiting metrics to continuously improve quality, speed, and conversion rates

Skills

Key technologies and capabilities for this role

Full-Cycle RecruitingTalent AcquisitionATS ImplementationInterview TrainingHiring ForecastingData-Driven DashboardsEmployer BrandingRecruiting StrategyHeadcount Planning

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite position.

What experience is required for the Head of Talent role?

Candidates need 5+ years of recruiting experience, ideally with 2+ years leading or founding a recruiting function at a high-growth SaaS or tech startup, proven ability to scale headcount rapidly from 20 to 70+ while maintaining quality, and experience hiring across technical and GTM disciplines.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the company culture or work environment look like at Serval?

Serval emphasizes a pace of precision and values, with a builder's mindset that is scrappy, resourceful, and energized by early-stage ambiguity, as reflected in the candidate experience and role responsibilities.

What makes a strong candidate for this Head of Talent position?

A strong candidate has strong operational skills to build processes and infrastructure from scratch, excellent storytelling and stakeholder management with executives, and the ability to recruit at a senior level while scaling the team.

Servian

Data analytics and digital solutions provider

About Servian

Servian focuses on data analytics, digital solutions, customer engagement, and cloud services, helping businesses improve decision-making and performance. They build strong data foundations and develop analytics capabilities using machine learning and deep learning to create engaging customer experiences. What sets Servian apart is their customer-centric approach, which emphasizes understanding client needs and leveraging customer data for insights. Their goal is to empower businesses to use data and technology to enhance efficiency and drive innovation.

Sydney, AustraliaHeadquarters

2008Year Founded

ACQUISITIONCompany Stage

Data & Analytics, Consulting, AI & Machine LearningIndustries

501-1,000Employees

Risks

Emerging firms offering similar services at lower costs threaten Servian's market share.

Rapid AI advancements may outpace Servian's integration capabilities.

In-house data analytics development by companies could reduce demand for Servian's services.

Differentiation

Servian specializes in data analytics, digital solutions, and customer engagement.

The company offers end-to-end solutions including data management and cloud infrastructure.

Servian's customer-centric approach prioritizes understanding and meeting client needs.

Upsides

Growing demand for cloud-native data analytics boosts Servian's market potential.

AI-driven customer engagement platforms enhance user experiences and retention rates.

Low-code platforms enable faster deployment, appealing to non-technical users.

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