Interim Head of Supply Chain (Transformation)

Position Overview

Moonpig is seeking an experienced Interim Head of Supply Chain (Transformation) to cover a 9-month maternity leave. This critical role will focus on optimizing the company's supply chain strategy, specifically through the implementation of Slim4 for stock management, rationalizing the SKU portfolio, and developing robust processes to manage peak trading periods. The successful candidate will drive operational efficiency, reduce working capital, and contribute directly to business profitability and customer satisfaction, while leading a team of Supply Chain Assistants.

Our Ways of Working Principles

Moonpig believes in a flexible and collaborative approach to work, acknowledging that individuals have different working styles and external commitments. We aim to retain the flexibility learned from remote working to drive business forward. Our core principles include:

• Do what’s right
• Trust & give permission
• Delivery matters

We are committed to supporting and discussing individual ways of working during the interview process.

Key Responsibilities

• Lead the implementation of Slim4 to enhance inventory forecasting and optimization.
• Reduce working capital investment from £8M to £5M through improved stock management and supplier coordination.
• Design and implement a rationalized SKU framework that aligns with commercial value and operational efficiency.
• Prepare and embed supply chain processes for peak trading periods (e.g., Christmas, Valentine’s Day).
• Maintain non-card product availability in line with Key Performance Indicators (KPIs).
• Develop replenishment strategies and manage system configuration to meet stock targets.
• Produce regular stock reporting, risk analysis, and intake forecasting.
• Ensure supplier compliance with contractual terms and delivery Service Level Agreements (SLAs).
• Collaborate with Buying, Fulfilment, 3PL, and Range Planning teams to align supply and demand.
• Champion process simplicity and scalability.
• Manage and mentor a team of 4 Supply Chain Assistants.

About You

• Proven experience leading supply chain transformation within the e-commerce or FMCG sectors.
• A track record of successfully implementing supply chain planning tools, with a preference for Slim4 experience.
• Skilled in stakeholder engagement and team leadership.
• Demonstrated success in reducing working capital.
• Expertise in data-driven decision-making and forecasting.
• (Bonus) Experience in interim or maternity cover roles.
• (Bonus) Knowledge of seasonal supply chain operations.

Company Information

Find out more about Moonpig Group and its offerings here.

Moonpig’s Commitment to Equality, Diversity and Inclusivity

Moonpig Group is dedicated to fostering an inclusive and caring culture where employees feel a strong sense of belonging. We welcome and celebrate diverse backgrounds, including working parents needing flexible hours and neurodiverse individuals who may prefer specific working methods.

We are proud to support several employee-led committees, including:

• LGBTQ+
• Gender Balance
• Neurodiversity
• EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment)

Moonpig Group is committed to promoting diversity and a sense of belonging, ensuring all employees feel safe and comfortable to be their authentic selves at work.

Application Instructions

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Salary

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Location Type

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Employment Type

Maternity Cover