Head of SEA at Taptap Send

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

Candidates must have a proven track record in growth management within fintech or related industries, with experience in customer acquisition and retention strategies. Strong analytical skills and P&L management experience are essential, along with excellent leadership and coaching abilities. Familiarity with the South East Asian market and diaspora dynamics is highly desirable.

Responsibilities

The Head of South East Asia will develop and scale Taptap Send’s growth strategy in key sender-side markets, focusing on customer acquisition and retention. They will manage pricing, conduct user research, ensure product quality, and enhance customer experience. Additionally, they will have P&L ownership, drive profitability targets, and represent Taptap Send as the leading remittance service for the Philippines.

Skills

Fintech

Leadership

Cross-border Payments

Emerging Markets

Southeast Asia

Startup

Management Consulting

Taptap Send

Facilitates cross-border mobile money transfers

About Taptap Send

Taptap Send facilitates mobile money transfers across borders, primarily targeting individuals in the UK, EU, US, Canada, and UAE who wish to send money to family and friends in Africa, Asia, the Caribbean, and Latin America. Users can complete transactions easily by providing the recipient's name and mobile number, allowing funds to be deposited instantly into the recipient's mobile money wallet. This process eliminates the need for physical visits to money transfer agents and significantly reduces waiting times for recipients. Taptap Send operates in the remittance market, generating revenue through transaction fees and favorable exchange rates, making it a cost-effective alternative to traditional money transfer services. The company's goal is to provide a fast, secure, and affordable way to send money internationally, using technology to simplify the transfer process.

New York City, New YorkHeadquarters

2018Year Founded

$76.3MTotal Funding

SERIES_BCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Health Insurance

401(k) Retirement Plan

Company Equity

Professional Development Budget

Risks

Regulatory compliance issues in Ghana could disrupt operations in other countries.

The introduction of 'Charities' may divert focus from core remittance services.

Reliance on transaction fees and exchange rates is threatened by competitors offering lower fees.

Differentiation

Taptap Send offers instant deposits into mobile wallets, enhancing user convenience.

The platform focuses on underserved markets, providing financial inclusion opportunities.

Taptap Send's user-friendly interface requires only a recipient's name and mobile number.

Upsides

Increased smartphone penetration in Africa and Asia expands Taptap Send's potential user base.

The global remittance market is projected to grow, boosting demand for Taptap Send's services.

Partnerships with platforms like CompareRemit broaden Taptap Send's audience and transparency.

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