Head of Product ZINIA - OPENBANK at Santander

Madrid, Community of Madrid, Spain

Santander Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Banking, LendingIndustries

Requirements

  • 15+ years of experience in product management or product leadership, ideally in fintech, credit, payments, or ecommerce
  • Demonstrated success in leading multi-product portfolios in high-growth, regulated environments
  • Strong skills in team leadership, functional specification, agile delivery and UX coordination
  • Experience

Responsibilities

  • Define and oversee OpenBank’s product vision and roadmap across all core offerings and geographies
  • Ensure strategic alignment between product initiatives, business goals and market opportunities
  • Balance innovation, speed-to-market and operational excellence in product decision-making
  • Lead and manage the team of Product Owners across all product lines
  • Ensure clear ownership of business and functional requirements, product specifications and backlog prioritization
  • Promote agile methodologies and outcome-oriented product development culture
  • Own the UX strategy for both consumer and merchant experiences (web, app, embedded)
  • Coordinate user research, design systems and prototyping to deliver frictionless, accessible and high-conversion journeys
  • Align UX with brand, product functionality and technical feasibility
  • Partner with cross-functional leads to embed OpenBank’s financing capabilities into agent-driven ecosystems (LLMs, wallets, Operator agents)
  • Contribute to the design of developer-facing tools (e.g. SDKs, Agentic Toolkits) that enable seamless integration with intelligent agents
  • Collaborate with Engineering, Risk, Legal, Compliance, and Commercial to ensure successful product delivery from concept to deployment
  • Support B2B and embedded finance initiatives with product tooling for merchant onboarding, configuration and reporting
  • Ensure that every product solves real pain points and delivers measurable value to users and partners
  • Monitor feedback, data and performance metrics to continuously improve product-market fit and customer satisfaction

Skills

Product Strategy
Product Portfolio Management
BNPL
Installments
Credit Cards
Pay-in-POS
Cash Loans
Product Lifecycle
Cross-functional Leadership
UX
Risk Management
Compliance
AI Integration

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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