[Remote] Head of Pet Owner Digital Engagement at Zoetis

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

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Requirements

Bachelor’s degree in computer science, Engineering, Digital Marketing, or related field; MBA or advanced technical degree preferred
7+ years of experience in digital product management or product ownership with a focus on consumer or eCommerce platforms
Technical understanding of front-end and back-end technologies, data models, and system integration
Experience working in agile delivery environments with Jira, Confluence, or similar tools
Excellent communication and stakeholder-management skills; able to translate complex technical concepts for non-technical audiences
Demonstrated knowledge of organizational acumen and working in a matrix organization
Strong analytical skills and experience with data analysis tools (e.g., Google Analytics, Tableau)
Proficiency in project management and collaboration tools
Understanding of web and mobile app development technologies
Familiarity with content management systems (CMS) and Microsoft Office Suite

Responsibilities

Define and articulate the product vision and roadmap for pet owner digital experiences, aligning with brand, commercial, and technology strategies
Drive prioritization of product backlogs based on business value, technical feasibility, and user impact
Balance strategic priorities with tactical execution to drive continuous value delivery
Manage and evolve a portfolio that includes mobile applications, rewards programs, digital campaigns, omni-channel engagement, and other pet owner digital experiences
Ensure cohesive user experiences and integration across digital touchpoints
Monitor product performance, user feedback, and market trends to inform iterative improvements
Serve as the primary liaison between business stakeholders and technical teams—ensuring clarity of requirements, delivery expectations, and success metrics
Partner with technology teams to make informed technical decisions on partnerships, integration and system design
Ensure timely delivery of high-quality features that enhance consumer engagement and drive measurable business results
Define KPIs and measurement frameworks for Petowner digital products and initiatives
Partner with analytics and data teams to monitor performance and continuously optimize features, UX, and technology integrations
Use experimentation frameworks (A/B testing, feature flagging) to validate hypotheses and guide iteration
Communicate vision, priorities, and progress effectively to senior leadership and cross-functional teams
Champion consumer-centric and data-driven decision making across the organization
Manage relationships with internal technology partners and external vendors/agencies as needed