Engineering Manager, Infrastructure

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Ro is a direct-to-patient healthcare company focused on delivering the easiest and most effective care. As the only company offering nationwide telehealth, labs, and pharmacy services, Ro utilizes a vertically integrated platform to provide a seamless healthcare experience from diagnosis to medication delivery and ongoing care. Since 2017, Ro has served millions of patients across the United States, reaching 98% of primary care deserts. Ro's mission is to build a patient-centric healthcare system that prioritizes patient control, proactive and reactive care, transparent pricing, effectiveness, convenience, and continuous evolution based on patient goals. The company has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024) and a Best Workplace for Parents for three consecutive years (2021-2023). In 2022, Ro was named a CNBC Disruptor 50.

This role is ideal for a leader who excels at leading by example, supporting and growing a high-performing team, and actively solving complex technical problems alongside them. The position involves working across key areas such as observability, performance, developer tooling, and databases, with a focus on shaping strategy, driving execution, and fostering a culture of excellence and ownership. We are looking for a player-coach who is eager to blend technical leadership with mentorship and team-building.

Requirements

• No specific requirements were provided in the original text.

Responsibilities

• Lead and mentor a team of infrastructure engineers.
• Foster a culture of collaboration, ownership, and technical excellence within the team.
• Act as a player-coach: contribute directly to the codebase, architecture decisions, and technical problem-solving.
• Drive and support strategic initiatives across observability, performance, developer experience, and database infrastructure.
• Partner with cross-functional teams to align infrastructure priorities with business goals and product needs.
• Own the planning and execution of high-impact projects.
• Balance scope, velocity, and long-term sustainability.
• Help shape and evolve technical direction.
• Champion engineering best practices, operational excellence, and a continuous improvement mindset.
• Recruit, develop, and retain top engineering talent.

Application Instructions

• No application instructions were provided in the original text.