Head of Hotel Partner Relations at TripArc

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Travel, Luxury TravelIndustries

Requirements

Several years of supplier relations, procurement, or account management experience within the hotel or hospitality industry
Proven ability to build, scale, and manage hotel partnerships that drive revenue and enhance client value
Established relationships within the hotel ecosystem—luxury brands, independent properties, and consortia
Strong negotiation skills with experience structuring global or multi-brand commercial agreements
Strategic thinker with an analytical mindset; comfortable interpreting performance data to inform decision-making
Exceptional communication and presentation skills with the ability to engage and influence senior stakeholders
Experience with GDS, CRS, or rate distribution technology is an asset
Entrepreneurial and hands-on with strong organizational and project management skills
Proven success leading cross-functional teams and initiatives in a dynamic, fast-paced environment
Luxury travel experience is a strong plus

Responsibilities

Develop and execute Kensington’s global hotel partnership strategy to drive revenue, product adoption, and brand differentiation
Build, enhance, and oversee our preferred hotel partner portfolio, including exclusive programs, amenities, and value-added offerings
Identify and secure new strategic hotel partnerships aligned with market trends, client demand, and brand positioning
Use data-driven insights and market intelligence to guide decisions and optimize partner performance
Lead high-level negotiations with global and regional hotel groups, independent properties, and luxury collections to secure competitive rates, overrides, and cooperative marketing agreements
Maintain and strengthen relationships with senior hotel executives to foster collaboration and strategic alignment
Partner with Ensemble, Kensington Tours, and Travel Edge teams to ensure programs meet advisor and client needs
Oversee the rate coding and distribution strategy in collaboration with Member Relations and internal systems teams
Collaborate with marketing, product, and technology teams to ensure hotel partners are prominently featured across our platforms and programs
Work with TripArc’s technology team to integrate exclusive hotel content and offers into ADX and related tools
Manage partnership budgets, co-op funds, and promotional initiatives to maximize ROI
Track KPIs, analyze outcomes, and report results to senior leadership with clear insights and recommendations

Skills

Key technologies and capabilities for this role

Partnership StrategyNegotiationRelationship ManagementMarket IntelligenceData-Driven InsightsBudget ManagementRate CodingDistribution StrategyCooperative Marketing

Questions & Answers

Common questions about this position

What experience is required for the Head of Hotel Partner Relations role?

Several years of supplier relations, procurement, or account management experience within the hotel or hospitality industry is required, along with proven ability to build and manage hotel partnerships, established relationships in the hotel ecosystem, and strong negotiation skills.

What is the salary for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What does the company culture or team environment look like?

This information is not specified in the job description.

What makes a strong candidate for this role?

Candidates with established relationships in the luxury hotel ecosystem, strong negotiation skills for global agreements, strategic thinking with data analysis, and exceptional communication to influence senior stakeholders stand out.

TripArc

Digital platform for luxury travel booking

About TripArc

TripArc operates in the luxury travel market by providing digital platforms that simplify the booking process for travel agencies and tour operators. Its main offerings, ADX and TMT, connect these agencies with a variety of travel services, including flights, cruises, hotels, and tours, while ensuring competitive pricing and exclusive deals. The platforms utilize advanced technology to enhance the user experience, making bookings more efficient. TripArc differentiates itself from competitors by negotiating direct net rate contracts and commissionable rates with travel service providers, allowing it to offer better pricing and additional amenities to its partners. The company's goal is to streamline the luxury travel booking process, unlocking more value for travel brands and their affluent clients.

Toronto, CanadaHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

AI-driven platforms may disrupt traditional booking, affecting TripArc's demand.

Diversity focus in travel industry pressures TripArc to enhance diversity initiatives.

New ventures by former executives pose competitive threats to TripArc's market share.

Differentiation

TripArc offers exclusive deals through its platforms ADX and TMT.

The company negotiates direct net rate contracts for better pricing.

TripArc focuses on high-net-worth clients, enhancing luxury travel experiences.

Upsides

Increased demand for personalized travel boosts TripArc's AI-driven itinerary planning.

'Workcations' trend allows TripArc to target remote workers seeking luxury travel.

Sustainability focus attracts eco-conscious high-net-worth clients to TripArc's platforms.

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