Head of Cruise Partner Relations at TripArc

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Cruise, Luxury TravelIndustries

Requirements

Several years of experience in supplier relations, procurement, or account management within the cruise or broader travel industry
Proven success developing and executing partnership strategies that drive measurable growth and value
Deep understanding of the cruise industry ecosystem and established executive-level relationships
Strong negotiation skills with a track record of securing advantageous commercial terms
Experience leading cross-functional teams and managing complex, multi-brand initiatives
Analytical mindset with the ability to translate data into strategy and insights
Exceptional communication, presentation, and relationship management skills
Entrepreneurial, agile, and comfortable navigating a fast-paced, evolving environment
Experience in the luxury travel segment is a strong asset

Responsibilities

Develop and execute Kensington’s cruise partnership strategy to drive revenue growth, profitability, and differentiation across our travel brands
Build, evolve, and oversee our preferred cruise partner portfolio, including exclusive programs, hosted sailings, and amenity offerings
Identify and secure new partnership opportunities with leading and emerging cruise lines
Leverage data and market insights to guide decision-making, evaluate performance, and refine strategy
Lead negotiations for global contracts encompassing commissions, overrides, amenities, and cooperative marketing
Cultivate high-level relationships with cruise line executives to strengthen collaboration and secure competitive advantage
Partner with internal stakeholders—Marketing, Product, Technology, and Advisor Operations teams—to maximize partner visibility and adoption
Manage partner business reviews and ensure alignment on mutual goals, performance, and innovation opportunities
Work closely with Ensemble, Kensington Tours, and Travel Edge sales networks to ensure partner programs are effectively communicated, implemented, and optimized
Collaborate with TripArc’s technology team to integrate exclusive cruise programming into ADX and digital tools
Oversee partnership budgets, co-op marketing initiatives, and promotional planning
Track KPIs, measure ROI, and deliver reporting and insights to senior leadership

Skills

Key technologies and capabilities for this role

Partnership StrategyNegotiationRelationship ManagementRevenue GrowthBudget ManagementPerformance MetricsMarket InsightsStrategic PlanningData AnalysisCruise Industry Knowledge

Questions & Answers

Common questions about this position

What is the salary or compensation for the Head of Cruise Partner Relations role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What key skills and experience are required for this role?

The role requires strategic thinking, commercial acumen, deep cruise industry relationships, negotiation skills for global contracts, and data-driven decision-making.

What is the company culture like for this position?

The environment is high-growth and innovation-focused, entrepreneurial, relationship-driven, with emphasis on collaboration across teams like Marketing, Product, Technology, and Advisor Operations.

What makes a strong candidate for the Head of Cruise Partner Relations role?

A strong candidate is an entrepreneurial leader with strategic planning skills, experience in cruise industry partnerships, negotiation expertise, and the ability to build and nurture high-level relationships while driving revenue growth.

TripArc

Digital platform for luxury travel booking

About TripArc

TripArc operates in the luxury travel market by providing digital platforms that simplify the booking process for travel agencies and tour operators. Its main offerings, ADX and TMT, connect these agencies with a variety of travel services, including flights, cruises, hotels, and tours, while ensuring competitive pricing and exclusive deals. The platforms utilize advanced technology to enhance the user experience, making bookings more efficient. TripArc differentiates itself from competitors by negotiating direct net rate contracts and commissionable rates with travel service providers, allowing it to offer better pricing and additional amenities to its partners. The company's goal is to streamline the luxury travel booking process, unlocking more value for travel brands and their affluent clients.

Toronto, CanadaHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

AI-driven platforms may disrupt traditional booking, affecting TripArc's demand.

Diversity focus in travel industry pressures TripArc to enhance diversity initiatives.

New ventures by former executives pose competitive threats to TripArc's market share.

Differentiation

TripArc offers exclusive deals through its platforms ADX and TMT.

The company negotiates direct net rate contracts for better pricing.

TripArc focuses on high-net-worth clients, enhancing luxury travel experiences.

Upsides

Increased demand for personalized travel boosts TripArc's AI-driven itinerary planning.

'Workcations' trend allows TripArc to target remote workers seeking luxury travel.

Sustainability focus attracts eco-conscious high-net-worth clients to TripArc's platforms.

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